Vuforia 10.16.5 Shutdown device in Unity project

[IProroIK]

Summarize the bug: Vuforia 10.16.5 Shutdown device in Unity project

Observed problem When create a build for android device, and AR camera is enabled build shutdown after 5-10 seconds, tested in empty Unity project with only adding vumark from database, in Unity Editor all works fine

Expected result App works normaly and scanning vumarks

Other observations In 9.8.13 there isn`t such problem, all works good as expected

Reproducible steps Steps to reproduce the behavior:

1. Create Unity project and Import Vuforia 10.16.5
2. Import database with vumark, create AR camera, and vumark object to scan, choose vumark to scan, create child object on Vumark GO to see it was scaned
3. Build app, and try to scan vumark
4. Crash without log error after 5-10 secods

Affected Vuforia Engine version: E.g. v10.16.5.

Affected platform:

• Workstation OS: Windows
• Platform Unity
• Platform version 2022.3.1f1 2022.2.1f1

Affected device:

• Name: Sumsung Galaxy A71
• Model: SM-A715FZSUSEK
• OS: Android 13

Affected database If applicable, share your database / dataset which is affected in the issue you're experiecing.

Additional comment First problem was occured, on my working project when i update package from 9.8.13 to 10.16.5, then I test last version of vuforia in new empty project, and it crash too(

[ptc-pscheper]

Hi there, I'll try to reproduce the issue this week based on your reproducible steps and come back with any feedback. The Samsung Galaxy A71 is not a recommended device, but does support ARCore and therefor is expected to work. Please note however that because it's not recommended, if it's a hardware-specific issue, support might be limited. Thank you!

[ptc-pscheper]

I was not able to reproduce the issue, though I also don't have access to the same device. Can you check if there were really no logs available? If the app crashes after some seconds, there must be some logs. Thanks.

[IProroIK]

Logs was that procces is killed Problem was with build architecture with mono it crash, with IL2CPP works fine, so the problem solved

[ptc-pscheper]

Great to hear. Happy weekend!