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PTCInc / vuforia-engine

Bug and feedback issue tracker for the Vuforia Engine SDK
https://developer.vuforia.com
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Vuforia 10.17 Ground Planes not working with Galaxy S23 #52

Closed ribowcott closed 10 months ago

ribowcott commented 10 months ago

Summarize the bug: Ground planes fail to initialise on both Galaxy S23 & S22.

Observed problem App launches as expected but no plane is found and therefore unable to place content. All other aspects of the app appear to be functioning as normal. I have tested an iOS version of the app and this works as expected.

Expected result Vuforia engine should identify a flat surface and offer up the plane indicator, allowing the user to place the AR content.

Reproducible steps Steps to reproduce the behavior:

  1. Create an Engine scene with Ground plane as the tracking type
  2. Build apk and run on Samsung Device.

Affected Vuforia Engine version: E.g. v10.17.4.

Affected platform:

Affected device:

ptc-pscheper commented 10 months ago

Hi there, can you share the SDK version and try to reproduce the issue by building the Core Samples to your device and see if a plane can be detected?

ribowcott commented 10 months ago

Hi there, can you share the SDK version and try to reproduce the issue by building the Core Samples to your device and see if a plane can be detected?

I actually managed to fix the issue by updating Unity to 2022.3.8f1 which is the recommended version in the Vuforia Documentation

ptc-pscheper commented 10 months ago

Great to hear, thank you for verifying.