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PTCInc / vuforia-engine

Bug and feedback issue tracker for the Vuforia Engine SDK
https://developer.vuforia.com
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Vuforia 10.17 Ground Planes not working with Galaxy S23 #52

Closed ribowcott closed 1 year ago

ribowcott commented 1 year ago

Summarize the bug: Ground planes fail to initialise on both Galaxy S23 & S22.

Observed problem App launches as expected but no plane is found and therefore unable to place content. All other aspects of the app appear to be functioning as normal. I have tested an iOS version of the app and this works as expected.

Expected result Vuforia engine should identify a flat surface and offer up the plane indicator, allowing the user to place the AR content.

Reproducible steps Steps to reproduce the behavior:

  1. Create an Engine scene with Ground plane as the tracking type
  2. Build apk and run on Samsung Device.

Affected Vuforia Engine version: E.g. v10.17.4.

Affected platform:

Affected device:

ptc-pscheper commented 1 year ago

Hi there, can you share the SDK version and try to reproduce the issue by building the Core Samples to your device and see if a plane can be detected?

ribowcott commented 1 year ago

Hi there, can you share the SDK version and try to reproduce the issue by building the Core Samples to your device and see if a plane can be detected?

I actually managed to fix the issue by updating Unity to 2022.3.8f1 which is the recommended version in the Vuforia Documentation

ptc-pscheper commented 1 year ago

Great to hear, thank you for verifying.