On call engineers are duplicated

[jcoelho93]

Describe the bug

There are 2 issues with the list of on call engineers:

• It does not identify which engineer is the primary on call responder
• There are duplicate engineers in the list

To Reproduce Steps to reproduce the behavior:

1. Go to a service's page, with an escalation policy with multiple engineers
2. The list of on call engineers will not display the primary on call
3. The list of on call engineers will have some duplicates

Expected behavior

• The primary on call engineer should be clearly identified.
• There shouldn't be duplicates, if there are then it should be easy to understand why there are duplicates

Screenshots

• David Wallace is the primary on call engineer, but it's not identified as so.
• David Wallace and Jim Halpert are duplicated for some reason

Desktop (please complete the following information):

• OS: MacOS
• Browser chrome
• Version 119

[t1agob]

Hi @jcoelho93! I was able to replicate the issue if I specify users individually or have multiple levels in the escalation policy. If I use a on-call schedule instead with just one level I only get the user currently on-call.

Can you please confirm that your use case fits into the first scenario? Thanks!

[jcoelho93]

@t1agob yes, I confirm, we have an escalation policy with multiple levels.

[t1agob]

@jcoelho93 this issue has now been resolved and merged into next branch (#38) . It will be merged into main and released by the end of the week November 17.

I have solved the issues you reported and now the plugin only lists oncall users on escalation level 1 and no duplicates will show up. I have also added support for user's profile picture instead of the default dummy avatar icon.