Is your feature request related to a problem? Please describe.
The existing PagerDuty card component shows the on-call user(s) email information but email is not an effective communication mechanism when working on an ongoing issue.
Describe the solution you'd like
I would like to see a Slack icon next to the on-call user information. By clicking that button it would start a DM on Slack with the user.
Describe alternatives you've considered
Currently I see the name of the person, open Slack and start a new DM to that user.
Is your feature request related to a problem? Please describe. The existing PagerDuty card component shows the on-call user(s) email information but email is not an effective communication mechanism when working on an ongoing issue.
Describe the solution you'd like I would like to see a Slack icon next to the on-call user information. By clicking that button it would start a DM on Slack with the user.
Describe alternatives you've considered Currently I see the name of the person, open Slack and start a new DM to that user.