Default web Ui credential error

[HKcyberstark]

Hello Team,

We are facing "CREDENTIAL CHECK TIME OUT" error while trying to login minemeld web UI for the first time after installation.

• it was a clean installation in CentOS 7
• Tried both stable and unstable version : same errors
• Changed password from wsgi.htpasswd to a new password for user admin, but still same error with new password as well.

What is the way to access the minemeld web UI for first time after fresh installation.

[jtschichold]

Did you restart the instance after installing via Ansible?

[HKcyberstark]

Hi Luigi - Thanks for taking this issue. Yes i tried restarting as well but no success.

On Wed, 6 Nov 2019 at 12:37 PM, Luigi Mori notifications@github.com wrote:

Did you restart the instance after installing via Ansible?

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[mondragons]

Hi Haran and Luigi. I have the same problem. Do you have any update?

[jovimon]

I had the same problem, and restarting the whole machine running minemeld solved the problem. Also, the default credentials are admin/minemeld

[kimchheng-dev]

Make sure all Minemeld services are running by using this command: $ sudo -u minemeld /opt/minemeld/engine/current/bin/supervisorctl -c /opt/minemeld/supervisor/config/supervisord.conf status

If it's not running, please visit this link to make all Minemeld server run:

https://live.paloaltonetworks.com/t5/minemeld-discussions/ubuntu-18-04-install-errors/m-p/309543#M3547