request certificate generate XML API command does not show pending in GUI and places CSR in vsys

Describe the bug

When using the paloaltonetworks.panos.panos_op module to create a CSR request with XML API commands, it does not show as pending in the GUI and places the CSR in vsys instead of shared config

Expected behavior

After getting "Successfully generated certificate and key pair" from the XML API command, I should be able to see the pending CSR request in the GUI, and in the shared config (not vsys), because it should be a 1:1 match with creating a CSR in the GUI.

Current behavior

The API responds with success but does not replicate the manual steps, does not reflect pending status in the GUI, and places the CSR in vsys in the running-config. If you generate the CSR with the GUI, it will show a pending status on the devices/certificates page and it will place the pending CSR in config/shared.

The command works on execution, but not on implementation:

- name: Generate CSR on Palo Alto Device
  timeout: 10
  paloaltonetworks.panos.panos_op:
    provider: "{{ device }}"
    cmd: |
      <request>
        <certificate>
          <generate>
            <ca>no</ca>
            <name>{{ cert_name }}</name>
            <certificate-name>{{ cert_filename }}</certificate-name>
            <organization>blah</organization>
            <organization-unit>
              <member>blahblah</member>
            </organization-unit>
            <email>blah@blach.com</email>
            <country-code>US</country-code>
            <state>Missouri</state>
            <locality>Springfield</locality>
            <algorithm>
              <RSA>
                <rsa-nbits>2048</rsa-nbits>
              </RSA>
            </algorithm>
            <signed-by>external</signed-by>
          </generate>
        </certificate>
      </request>
    cmd_is_xml: true
  register: csr_output

Possible solution

Show the pending status of the CSR in the GUI and place the CSR in the same place in the config as if you were using the GUI.

Steps to reproduce

Refer to Current Behavior section. Please take my word for it when I say I have spent hundreds of hours on this issue and have an active TAC case open that 4 engineers have been on unable to resolve.

I tried circumventing this by requesting CSR generation using the xpath option, that does not work and tells me I can't override it, I've also tried using the set command and it tells me to try overriding it, so it places me in an endless error loop:

    - name: Generate CSR on Palo Alto Device using Xpath
      paloaltonetworks.panos.panos_type_cmd:
        provider: "{{ device }}"
        xpath: "/config/shared/ssl-tls-service-profile/entry[@name='SS-Firewall-Profile']"
        cmd: "override"
        element: |
          <certificate>
            <generate-csr>
              <ca>no</ca>
              <name>{{ cert_name }}</name>
              <certificate-name>{{ cert_filename }}</certificate-name>
              <organization>blah</organization>
              <organization-unit>
                <member>blahblah</member>
              </organization-unit>
              <email>dude@bro.com</email>
              <country-code>US</country-code>
              <state>Michigan</state>
              <locality>Timbuktu</locality>
              <algorithm>
                <RSA>
                  <rsa-nbits>2048</rsa-nbits>
                </RSA>
              </algorithm>
              <signed-by>external</signed-by>
            </generate-csr>
          </certificate>
      register: csr_output

I have also attempted using the configure option, to no avail.

    - name: Generate CSR on Palo Alto Device
      paloaltonetworks.panos.panos_op:
        provider: "{{ device }}"
        cmd: |
          configure
          service certificate
          set certificate name {{ cert_filename }}
          set certificate common-name {{ cert_name }}
          set certificate signed-by External Authority (CSR)
          set certificate algorithm RSA
          set certificate rsa key-size 2048
          set certificate country US
          set certificate state New York
          set certificate locality Brooklyn
          set certificate organization blah
          set certificate organization-unit blah blah
          set certificate shared
          generate certificate
          show certificate
      register: csr_output

Evidence of CSR going to vsys:

Context

I am trying to automate end-to-end certificate installations signed by third party for the Palo firewalls. I have successfully generated it end-to-end, but I can never get the blue-checkmark key to show up on the Palo device in the GUI because I believe it is related to how the Palo Alto generates the CSR on the device. I do not want the key to be generated by open-ssl or some other device because of strict cybersecurity reasons of the key never leaving the device. That is why I need this to work properly, so I believe the CSR generation contains a bug, at least with this ansible module.

I noticed in https://github.com/PaloAltoNetworks/pan-os-ansible/blob/develop/plugins/modules/panos_op.py that you are basically defaulting all commands to go into vsys, at least from my feeble understanding of Python. There should be an option to choose to write to the 'config/shared', not 'vsys'. Not every environment has vsys configured.

Your Environment

Collection: paloaltonetworks.panos
Python: 3.9+
Ansible: AAP 2.4 Latest
PAN-OS Python Library & version (e.g. pandevice 0.14.0, pan-os-python 1.0.2): Latest

PaloAltoNetworks / pan-os-ansible