Closed aurelienb1 closed 2 years ago
Hi,
I would suggest trying to connect your Moodle environment and from there see if you can ping or curl your Panopto server. When I see that issue it's usually because the Moodle server can't communicate with the Panopto environment in some form.
If you need any assistance after that I would suggest opening a support ticket with Panopto at https://support.panopto.com, they can give you more assistance and respond faster than I can.
Thanks, Joe Malmsten
Hi,
The Panopto LTI configuration is functional, but the block always gives me a SOAP error
Exception : SOAP-ERROR : Parsing WSDL : Couldn't load from 'https://XXXXXXXX/Panopto/PublicAPI/4.6/SessionManagement.svc?singlewsdl' : failure to load the external entity "https://XXXXXXXX/Panopto/PublicAPI/4.6/SessionManagement.svc?singlewsdl".
Our servers reach Panopto fine because the LTI is working, but when I click on Provision course in the block, after a few seconds I get the SOAP error.
Do you have any idea?
Regards