ParabolInc / parabol

Free online agile retrospective meeting tool
https://www.parabol.co/
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Standup summary emails missing content #9378

Open acressall opened 10 months ago

acressall commented 10 months ago

Issue - Bug

Standup summaries are sent, but no content is displayed

Screenshot 2024-01-22 at 12 30 35 PM

Estimated effort: 1 hour to triage. More if root cause is already identified.

Dschoordsch commented 8 months ago

It happens when the facilitator is not in the org anymore. A wild guess is that we try to fetch data with their token but fail because they don't have any rights anymore.

Dschoordsch commented 8 months ago

As a workaround affected orgs can just recreate the meeting series, deprioritizing.

Dschoordsch commented 8 months ago

Running promoteNewMeetingFacillitator with a valid member fixes the issue. I think our member remove routine misses to assign a new facilitator to standups.

Dschoordsch commented 7 months ago

It appears promoteNewMeetingFacilitator does not work, our standup summary is empty again.

rafaelromcar-parabol commented 6 months ago

IMHO we should increase the priority of this issue to P2. It might happen to clients, as it is happening to us again, and gives a bad image.

github-actions[bot] commented 1 week ago

Stale issue