[Bug]: False positive

[Robert-M-Muench]

What happened?

Version

Latest

Relevant log output

No response

[dmurko]

Click "Run Checks" - it's been one year since the last check. Which is a different thing we should look into. :)

[Robert-M-Muench]

🫤🙄🫢 ... yes, like re-running it automatically on start. That's what I expected.

[dfjs]

I've also just had a false positive, despite the last check being run minutes before (rather than a year!). Re-running resolved it, but is there something more to this?

e.g. I noticed that there was an update due

Let me know if there's any additional info I can share 🙏

[dz0ny]

@dfjs Do you have the app running in the background?

About the update Setapp has a strict rule that it won't update an app once you decline the app or Setapp update. From that point on you have to manually trigger the update from the Setapp by checking for Setapp updates.

[dfjs]

thanks for getting back to me @dz0ny, and yes I have it running in the background.

I don't believe I've declined app updates (Setapp Settings > Updates > Install automatically is checked, and is successfully checking for updates). Would that have a bearing on the false positives?

[dfjs]

Trying to make sure I've not disabled anything on my side, in doing so have just seen that in Setapp's Version info for Pareto, the changelog / version history shows this:

Related? (looks like I'm on .62)

[dz0ny]

thanks for getting back to me @dz0ny, and yes I have it running in the background.

I don't believe I've declined app updates (Setapp Settings > Updates > Install automatically is checked, and is successfully checking for updates). Would that have a bearing on the false positives?

What happens if you click on "Check for updates..."

This is from their docs https://docs.setapp.com/docs/faq#can-somebody-setapp-or-i-force-users-to-update-setapp-and-consequently-setapp-apps

[dfjs]

@dz0ny yes that triggers the Setapp update flow, I ran this after you got back to me the first time and am updated now. Do you think this should have a bearing on the false positive?

[dz0ny]

@dz0ny yes that triggers the Setapp update flow, I ran this after you got back to me the first time and am updated now. Do you think this should have a bearing on the false positive?

No, since the background operation should happen at least once a day. Can you email the output of paretosecurity://logs to support@paretosecuritry.com?

[dz0ny]

There are a couple of exceptions where macOS would not run the background job, as we use it to schedule the scanning process, however from the logs I don't see the case yet. I will close this issue and reopen it if we get another report.