ParticleCore / Iridium

Iridium is an extension built to improve your YouTube experience
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Videos stop loading - Chrome #1006

Open Xores opened 1 month ago

Xores commented 1 month ago

Since the beginning of October all my Youtube Videos stop loading around the 20 second mark and after buffering the "Something went wrong" Error appears I went through the whole Troubleshooting section and the Problem still persists

Iridium 2.1.2 Chrome Version 129.0.6668.90

ParticleCore commented 1 month ago

Hi there, thank you for taking the time to help me figure out what is going on with this issue.

Since you already followed the troubleshooting guide, I will assume that you already tested to see if the problem still exists with all extensions turned off except Iridium.

One other scenario I would like for you to test when you can is to do the above, but in incognito mode.

Simply go to the extension details in the Chrome Extensions settings, and you can enable that option to allow Iridium to run in incognito mode.

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Then disable all other extensions, including uBlock or any other adblocker.

Finally, open a new incognito window in Chrome and check to see if the issue is still there.

If it is, please take a screenshot of the page and share it here.

My biggest suspicion is you're being served with a YouTube change that is not compatible with Iridium, in which case I will need to get it in order to find out what is breaking, and unfortunately I have no control of when YouTube could serve me that change. Either way, at least confirming the above could help me find out more about this problem.

Xores commented 1 month ago

Interestingly enough the Issue does not persist in an Incoginto Window in Chrome with Iridium active

ParticleCore commented 1 month ago

That's good and bad news, it seems like it is indeed a YouTube website change on your end (when you use a non-incognito mode window), but unfortunately that means I will have to hope to eventually get it on my side in order to find out what is causing that problem for you.

If you can, would it be possible for you to share the console logs when the videos stop loading in your normal session? I am hoping there might be some crash information that could point out what the issue is.

To access the console when the problem occurs press Ctrl + Shift + J and make sure to select the top left filter to allow all messages to show on the console:

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It should show a bunch of text in the console like this, just copy or screenshot what shows:

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Other than that, if you want to use Iridium without this issue in normal mode you can try deleting all the YouTube history/cache in your Chrome browser to force YouTube to serve you with a different version.

I would love to give you a proper fix right now, but unfortunately it will really depend on anything useful showing in your logs, or me eventually receiving the YouTube website version that has the same problem as you.

Thank you for all the feedback you've provided.

fccfc5d245c commented 1 month ago

Just letting you know that I have the exact same problem. This isn't an isolated issue.

I'll add that all videos stop precisely at 0:19. If you need aditional feedback, let me know.

Good luck fixing the bug, I'll disable the extension and wait.

ParticleCore commented 1 month ago

@fccfc5d245c Thanks for letting me know, so far this seems restricted to a YouTube website change that I have yet not received, so until that happens (or a user has any logs that point to the problem) I am completely unable to fix it.

Until that happens, my only recommendation is to clear the YouTube history/cache from your browser to try and load a version of their website without the change that is causing that problem.

Just to note, they run at any time over 100 experiments (some are small tweaks to likes, others can be big changes like UI revamp), so it is possible that whatever is causing that problem is an unstable experiment of theirs. By clearing the website cookies/history in the browser, YouTube typically serves the user with another version of experiments.

That's why the other user noted that the issue was no longer happening when he tried it in incognito mode.

fccfc5d245c commented 1 month ago

Understood. I'll clear those so YouTube can run a different experiment on me, hoping that the new one will be compatible with your extension. And I'll send my log if I see anything of interest.

I can't imagine how annoying YT's bullshit must be for devs like you. Anyway, thank you for your work, Iridium is great when Google doesn't mess with it.

Xores commented 1 month ago

So apparently I got moved to another experiment in the meantime and Videos are loading again.

ParticleCore commented 1 month ago

@Xores Thanks for letting me know, then it is as I suspected, it is a change on YouTube that I have yet to receive. When it happens I will address it and push a new update with a fix for it.

fccfc5d245c commented 1 month ago

Same here, everything's fine now.