When a customer type in the wrong SSN or the SSN doesn't exist the error message that is shown looks like a technical failure.
That might discourage the customer from buying since he thinks it's wrong on the website, instead it should show a error message like, "SSN does not exist, please check that your SSN is correct".
When a customer type in the wrong SSN or the SSN doesn't exist the error message that is shown looks like a technical failure.
That might discourage the customer from buying since he thinks it's wrong on the website, instead it should show a error message like, "SSN does not exist, please check that your SSN is correct".