search

PaylineByMonext / payline-magento-2

Payline module for Magento 2
6 stars 3 forks source link

ERROR for order ; payment gateway amount does not match order amount #5

Closed catiarodrigues closed 6 years ago

catiarodrigues commented 6 years ago

I have two payment methods on my store one being PaylineByMonext.

With the other payment method everything is working fine but with payline I'm having an issue with orders that have Tax applied.

Your extension if configured with the redirect option (We can't make it work correctly with the inshop option due to incompatibility with One step checkout extensions).

Here's an example of an order:

  1. Add product to cart -> 12,59 € tax included
  2. Go to checkout
  3. On the order summary we can find this data: 3.1. cart subtotal 12,59 € 3.2. Shipping 3,47 € 3.3. Tax 3,00 € 3.4. Grand total without tax 13,06 € 3.5. Grand Total with tax 16,06 €
  4. We place the order and are redirected to redunicre website
  5. The value charged is 13,06 € ( Grand total without tax )
  6. The order is placed as pending payment
  7. we proceed with payment and the order is set to canceled
  8. If we open the order in admin pan we see the ERROR for order ; payment gateway amount does not match order amount error.

We tried placing an order setting the address to outside of Portugal witch made the order taxfree. In this case the extension is working ok.

Let me know if you need more information. Thank you

PaylineGitHub commented 6 years ago

Hello,

Tax was solved in 1.2.1 release, unfortunately tag version in composer.json was still 1.2.0 I've fixed this in 1.2.2 release, can you check your tax problem disapears with 1.2.2 ?

catiarodrigues commented 6 years ago

Hello,

I talked with your support at the time and upgraded the file manually since I was unable to update the module with composer.

The problem was fixed :)

thanks