Closed mjchen1 closed 5 years ago
ARM Internal Ref: IOTCLT-3373
Hi @mjchen1, I presume you have fresh developer-certificate from Pelion? If the application starts, can you copy here the actual traces the application gives out?
It also would help to enable debug tracing https://github.com/ARMmbed/mbed-cloud-client-example/blob/d111ac1d954ce068884aee2923059f5f98d9b33e/define.txt#L30 by defining that flag as 1.
Yes, I have fresh developer-certificate from Pelion.
I log Release and Debug message.
From: Teemu Takaluoma [mailto:notifications@github.com] Sent: Friday, February 22, 2019 4:18 PM To: ARMmbed/mbed-cloud-client mbed-cloud-client@noreply.github.com Cc: MS10 MJChen MJCHEN@nuvoton.com; Mention mention@noreply.github.com Subject: Re: [ARMmbed/mbed-cloud-client] mbed-cloud-client example run in ARM9 system problem (#31)
@mjchen1https://urldefense.proofpoint.com/v2/url?u=https-3A__github.com_mjchen1&d=DwMFaQ&c=ue8mO8zgC4VZ4q_aNVKt8G9MC01UFDmisvMR1k-EoDM&r=BfRuUvkrcv6e8bRyrP6XrZT_OflpkL4keeurMxmBKT4&m=djBxmUAz-KhFDKCeKt9DNj3XuQU1AbYNd2K2iuDWCgI&s=GJjWOAp6i0dQdY054-NKnOTQTGZY0yLAJoQsxiRwYNc&e= I presume you have fresh developer-certificate from Pelion? If the application starts, can you copy here the actual traces the application gives out?
It also would help to enable debug tracing https://github.com/ARMmbed/mbed-cloud-client-example/blob/d111ac1d954ce068884aee2923059f5f98d9b33e/define.txt#L30https://urldefense.proofpoint.com/v2/url?u=https-3A__github.com_ARMmbed_mbed-2Dcloud-2Dclient-2Dexample_blob_d111ac1d954ce068884aee2923059f5f98d9b33e_define.txt-23L30&d=DwMFaQ&c=ue8mO8zgC4VZ4q_aNVKt8G9MC01UFDmisvMR1k-EoDM&r=BfRuUvkrcv6e8bRyrP6XrZT_OflpkL4keeurMxmBKT4&m=djBxmUAz-KhFDKCeKt9DNj3XuQU1AbYNd2K2iuDWCgI&s=lr9PTQix3HesUT5LIIcsYf8a04SEudce-1r7zzP38AQ&e= by defining that flag as 1.
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Hi @mjchen1, From debug logs it seems that your device is not able to establish TCP connection to Pelion Cloud server, bootstrap.us-east-1.mbedcloud.com on port 5684. The Device Management Client is able to resolve the server address (2600:1f18:259e:8903::41) but fails to connect over TCP. Do you know if there is any firewall or is the access on port 5684 blocked, which may prevent your client to connect to Pelion Cloud.
I am connected to the network through a mobile phone, so there should be no firewall problems. Also, I can ping to the mbed website.
What about the port 5684? Sometimes certain ports are restricted. mbed website is hosted in different domain than Pelion Cloud.
I use netcat to check port 5684 is ok. but still have the same error.
Hi, Can you verify if you are able to connect example to Cloud through Ubuntu desktop environment?
Regards, Yogesh
I can connect example to Cloud through Ubuntu desktop environment. And, the desktop also use the same mobile phone network.
So, you are observing the same network error there as well?
I run example well through Ubuntu desktop environment. But, run example on ARM9 platform fail.
I run example well through Ubuntu desktop environment.
ARM Internal Ref: IOTCLT-3421
Any updates on this @mjchen1 ? It's quite hard to offer assistance on this end, as we don't know the full setup (board, compiler versions etc.). Arm9 systems in itself should not be a problem, it definitely should work - the code is just C/C++.
closing due inactivity.