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Peppermint-Lab / peppermint

An open source ticket management & help desk solution. A zendesk/freshdesk alternative
https://peppermint.sh
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1.77k stars 182 forks source link

Possibility to categorize tickets #296

Open theunknownjedy opened 3 months ago

theunknownjedy commented 3 months ago

It would be nice if you could create categories and assign them to tickets. Categories can provide a better overview in daily business.

Enclosed is an idea for implementation. image