Peppermint-Lab / peppermint

An open source issue management & help desk solution. A zendesk & jira alternative
https://peppermint.sh
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replyto not being detected. #404

Closed GoobyFRS closed 1 week ago

GoobyFRS commented 1 week ago

Howdy - I have an issue with the nightly build where the replyto does not work as expected. I notice the following output when I send myself a reply. It does not appear to be getting linked.

I have attempted to modify the subject line to ref:# and solely the } and it did not work either. Otherwise sending and listening to my gmail box works as expected.

Anything I can do to help diagnose?

using command: sudo docker logs -f peppermint

  email: 'REDACTED',
  note: null,
  isComplete: false,
  priority: 'Low',
  linked: null,
  fromImap: true,
  Number: 37,
  status: 'needs_support',
  type: 'support',
  hidden: false,
  createdBy: null,
  locked: false,
  teamId: null,
  clientId: null,
  userId: null
}
potts99 commented 1 week ago

This has been reported by a couple members, I'm looking into it 👍

potts99 commented 1 week ago

This should now be fixed on nightly 👍 will push to main shortly