Is Samsung Galaxy S24 Ultra supported (no work profile)?

[Superwallah]

Hi,

can I try out Shelter on an Samsung Galaxy S24 Ultra? What am I risking when just trying it out? (I did not yet go beyond the warning in the app setup procedure.) Samsung Galaxy S21, S22, S23 supported Work Profile, but Samsung somehow deactivated Work Profile on S24 (most probably to enforced the usage of their own sandbox service "Secured folder").

[Superwallah]

I now just tried the installation. Surprisingly, I was guided through about 3 screens for setting up the work profile (though without Shelter, work profile is not visible in S24). The process finished without any notification. App closed automatically. I was back in Android app selection screen.

[Superwallah]

When tapping on the "Shelter" icon again, I get a toast notification saying: please wait while we prepare Shelter profile for you ....

... I have been waiting quite long now... ;-)

[derscott]

Same here. I'm on the Samsung Galaxy S24, tried to create a work profile using Shelter. Unfortunately, the profile wasn't created. Only thing I got to see was a message telling me to wait until Shelter is finished creating the profile. I forced the app to shut down. After that when I tried to open shelter, it closed immediately with a notification to wait for the profile to be created.

Finally, I tried to clear the app cache. I think now it's completely broken. When I open the app now I see the warning dialog. But when I press 'continue' now, I only get to see a screen telling me that my device can not be set up and a notification saying "Access denied or unsupported device".