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PezzaD84 / macLAPS

LAPS solution for macOS managed with Jamf
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Crypt key and secret key fail #10

Closed MrMarl3y closed 1 year ago

MrMarl3y commented 1 year ago

Good afternoon

I have configured your LAPS and have it tested on a total of 5 computers. I have confirmed that all of them work without an issue. I have another MAC I am trying to install and get working but every time I run the command it successfully installs the program but it fails to send the cryptkey and secrectkey to JAMF. It is currently on Big Sur and can not be upgraded any further due to its age. Any insight is appreciated.

PezzaD84 commented 1 year ago

Hi @MrMarl3y

Are you able to share the jamf policy logs and the local laps logs please? if you look in /Library/.LAPS/Logs/ there is a file in there and then also the logs of the policy running. I will look through the logs and see what I can spot thats potentially the issue.

MrMarl3y commented 1 year ago

* LAPS Account creation 06/07/2023 14:45:14 Password length has been set to 14 characters MacLaps does not exist. Creating local admin now LAPS Account created Successfully Device serial is D***** JAMF ID is LAPS Configuration has failed Cryptkey has not been successfully configured SecretKey has not been successfully configured

PezzaD84 commented 1 year ago

Ok so looking at that log I would say either the API credentials failed or the internet connection dropped during setup. If the LOG doesn't show a JAMF ID then the API call has not received a response from JAMF.