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PhantomBot / PhantomBot

PhantomBot is an actively developed open source interactive Twitch bot with a vibrant community that provides entertainment and moderation for your channel, allowing you to focus on what matters the most to you - your game and your viewers.
https://phantombot.dev
GNU General Public License v3.0
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Bot still uses abandoned /w Command for Whisper Mode #3257

Closed Locxion closed 1 year ago

Locxion commented 1 year ago

PhantomBot Version: 3.8.3.5

Detailed Description: Bot still uses /w Chat command for Whisper Mode. This is abandoned by Twitch. Whispers only work directly via Twitch Helix Api. https://dev.twitch.tv/docs/api/reference/#send-whisper

Steps to Reproduce: Setup fresh Bot Enable Whisper Module/Mode Let the bot send a Whisper (for example with the Points Module) Whisper gets send via /w in the Console but never reaches the targeted User.

Logs:

[06-01-2023 @ 12:38:11.128 GMT] locxion: !points [06-01-2023 @ 12:38:11.224 GMT] [CHAT] /w locxion du hast momentan 4742467 Berry's und warst im Chat für 30930 Stunden und 54 Minuten.

gmt2001 commented 1 year ago

The bot is programmed to catch this command and attempt to redirect it via the API, though Twitch limitations on sending Whispers via API may be blocking it. Please check the core-error and core-warning logs for any error that potentially indicates why it was blocked.

The general requirements given by Twitch is that the bot must have a verified phone number. There are also special rate-limits on number of users whispered per day and number of messages sent

Twitch may also use AI to detect potential spam and drop it silently while indicating success to the bot

You can also attempt to monitor the whisper send request in the console and debug logs by enabling debugon and helixdebug in the Debug section of the Bot Settings page of your bots webserver (move the dot to the right to enable the switch, then toggle the switch on), saving, and then having it try again. A returned status code of 204 indicates success or silently dropping

API Reference https://dev.twitch.tv/docs/api/reference/#send-whisper

Locxion commented 1 year ago

The bot is programmed to catch this command and attempt to redirect it via the API, though Twitch limitations on sending Whispers via API may be blocking it. Please check the core-error and core-warning logs for any error that potentially indicates why it was blocked.

The general requirements given by Twitch is that the bot must have a verified phone number. There are also special rate-limits on number of users whispered per day and number of messages sent

Twitch may also use AI to detect potential spam and drop it silently while indicating success to the bot

Account is registered on Twitch as Bot Account and has no msg blocking or limitations. Account was tested with different Bot Software and via Postman.

You can also attempt to monitor the whisper send request in the console and debug logs by enabling debugon and helixdebug in the Debug section of the Bot Settings page of your bots webserver (move the dot to the right to enable the switch, then toggle the switch on), saving, and then having it try again. A returned status code of 204 indicates success or silently dropping

Will toggle this Debug options and post an update after further Tests