Closed massotn closed 2 years ago
Dear Support,
The problem is that my preferred biometric authentication on my phoine is face recognition and not fingerprints recognition. When I switch to fingerprints recognition, it is working fine...
Kind regards, Nicolas
this is due to a decision from Google. they treat face recognition in some Samsung phones as too insecure for using it with Android's secure storage. Sorry, I don't think I can do anything about this.
Dear Support,
I cannot enable the fingerprint unlock on my phone.
In the Setting > Database > Biometrics Unlock page, when I select one of the below 2 options:
Not sure if this issue is a duplicate of 1377...
Phone: Samsung SM-A530F (Galaxy A8 2018) Firmware: A530FXXULCUK6/A530FOXMLCUK6/A530FXXULCUK6 Android: Version 9 Keepass2Android: version 1.09c-r0
Kind regards, Nicolas