DLL load failed while importing pvc: The operating system cannot run %1

[oisitman]

Hi, when I try to import pvc as 'from pyvcam import pvc' I get the following error; DLL load failed while importing pvc: The operating system cannot run %1

The setup.py is installed successfully;

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Operating system: Windows Machine architecture: AMD64

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Pre-install necessary packages as admin

python -m pip install --upgrade pip setuptools wheel numpy

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Build package: python setup.py build

Install package: python setup.py install

Create Wheel dist: python setup.py sdist bdist_wheel

Uninstall package: pip uninstall pyvcam

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C:\Program Files\Photometrics\PVCamSDK\ running install running bdist_egg running egg_info writing pyvcam.egg-info\PKG-INFO writing dependency_links to pyvcam.egg-info\dependency_links.txt writing top-level names to pyvcam.egg-info\top_level.txt reading manifest file 'pyvcam.egg-info\SOURCES.txt' writing manifest file 'pyvcam.egg-info\SOURCES.txt' installing library code to build\bdist.win-amd64\egg running install_lib running build_py running build_ext creating build\bdist.win-amd64\egg creating build\bdist.win-amd64\egg\pyvcam copying build\lib.win-amd64-3.9\pyvcam\camera.py -> build\bdist.win-amd64\egg\pyvcam copying build\lib.win-amd64-3.9\pyvcam\constants.py -> build\bdist.win-amd64\egg\pyvcam copying build\lib.win-amd64-3.9\pyvcam\pvc.cp39-win_amd64.pyd -> build\bdist.win-amd64\egg\pyvcam copying build\lib.win-amd64-3.9\pyvcam__init.py -> build\bdist.win-amd64\egg\pyvcam byte-compiling build\bdist.win-amd64\egg\pyvcam\camera.py to camera.cpython-39.pyc byte-compiling build\bdist.win-amd64\egg\pyvcam\constants.py to constants.cpython-39.pyc byte-compiling build\bdist.win-amd64\egg\pyvcam__init.py to init__.cpython-39.pyc creating stub loader for pyvcam\pvc.cp39-win_amd64.pyd byte-compiling build\bdist.win-amd64\egg\pyvcam\pvc.py to pvc.cpython-39.pyc creating build\bdist.win-amd64\egg\EGG-INFO copying pyvcam.egg-info\PKG-INFO -> build\bdist.win-amd64\egg\EGG-INFO copying pyvcam.egg-info\SOURCES.txt -> build\bdist.win-amd64\egg\EGG-INFO copying pyvcam.egg-info\dependency_links.txt -> build\bdist.win-amd64\egg\EGG-INFO copying pyvcam.egg-info\top_level.txt -> build\bdist.win-amd64\egg\EGG-INFO writing build\bdist.win-amd64\egg\EGG-INFO\native_libs.txt zip_safe flag not set; analyzing archive contents... pyvcam.pycache.pvc.cpython-39: module references file__ creating 'dist\pyvcam-2.1.0-py3.9-win-amd64.egg' and adding 'build\bdist.win-amd64\egg' to it removing 'build\bdist.win-amd64\egg' (and everything under it) Processing pyvcam-2.1.0-py3.9-win-amd64.egg removing 'c:\users\magnetic pc\appdata\local\programs\python\python39\lib\site-packages\pyvcam-2.1.0-py3.9-win-amd64.egg' (and everything under it) creating c:\users\magnetic pc\appdata\local\programs\python\python39\lib\site-packages\pyvcam-2.1.0-py3.9-win-amd64.egg Extracting pyvcam-2.1.0-py3.9-win-amd64.egg to c:\users\magnetic pc\appdata\local\programs\python\python39\lib\site-packages pyvcam 2.1.0 is already the active version in easy-install.pth

Installed c:\users\magnetic pc\appdata\local\programs\python\python39\lib\site-packages\pyvcam-2.1.0-py3.9-win-amd64.egg Processing dependencies for pyvcam==2.1.0 Finished processing dependencies for pyvcam==2.1.0

Finished

Can you help me with this issue?

Thanks!

[stevebellinger]

Can you please tell me which version of PVCAM and PVCAM SDK you have installed?

[oisitman]

Hi,

Application version: 1.2.16 PVCAM version: 3.8.0.6-PMQI PVCAM 32bit Core library (SYSTEM) version: 8.1.1314.0 PVCAM 32bit DDI library (SYSTEM) version: 2.0.128.0 PVCAM 64bit Core library (SYSTEM) version: 8.1.1314.0 PVCAM 64bit DDI library (SYSTEM) version: 2.0.128.0 PVCAM Core library (LOCAL) version: N / A PVCAM DDI library (LOCAL) version: N / A Device Driver version: UNKNOWN

SDK for PVCAM 3.9.0

PyVcam is the latest one available in GitHub

[oisitman]

Hi, I have updated PVCAM with the latest (3.9.3.4) and it is working now. Thank you for your help.