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PhpMadman / PrestaShop-MadModules

My modules, some are minor modules only for use on my site
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Validate Customer 1.4 not sending emails #8

Closed frizzie55 closed 9 years ago

frizzie55 commented 10 years ago

I posted this on the PrestaShop forum as well, but since you indicated you have problems getting notices, I also post it here.

This is exactly the module I need, but unfortunately it's not working. I'm on PrestaShop 1.6.0.9 and using latest version (1.4) of this plugin. On customer registration no email is sent to the admin, only the default PrestaShop email to the registered user. Also, when the account is activated by the admin, no email is sent to the customer.

I have disabled the default PrestaShop option to send email after registration, bit it's still the same: this module does not send any email.

PhpMadman commented 10 years ago

Hello.

I'm also using PS 1.6.0.9. And it's working fine for me. And it's using PS own mail function, so if PS can send mail, this module can to. Please check the configuration of this module. Is both switches on, and did you enter corret email?

frizzie55 commented 10 years ago

I'm testing and re-testing at this very moment with different email addresses, none works. Both switches are 'Yes'. I've also tested the PS email module by sending a test email and that works (and it also sent the default PS email to the newly registered customer in my first test, so that's not the problem).

I have checked whether mails were detected as spam. Nope, nothing in the spam folder. It seems it's simply not sending, but I'm a bit at a loss now why. Could it somehow be a theme conflict?

PhpMadman commented 10 years ago

No, I don't tink it has anything to do with the theme. Best guess would the hooks. Check the position of the module on the hooks. See if there is some other module that is before it.

frizzie55 commented 10 years ago

Well, yes it was positioned last (4), changed it to first position. Still same result: no emails sent.

frizzie55 commented 10 years ago

Ooooooopppppsssss, big oversight on my part. Had done translations in the back-end, but forgot to add the right translations in the 'mail' folder. Now it's working. A big sorry that I may have caused you scraping your head what might be wrong.

PhpMadman commented 10 years ago

No problem. I to totaly forgot about the mails. If I get the time ill add a check if mail for all lang exist.