[Bug] Thumbnail size settings keep resetting

[Taiphoz]

The thumbnail windows width and height keeps getting reset, I'v tried setting and saving/exiting the app and re-launching it does not happen every time but eventually I will run it and all my client windows are back in some wide thin size, the position seems fine but the width and height keeps getting reset.

I even tried making the config file read only but that just make the app fail to load.

[Taiphoz]

so been living with this annoyance for a while now and iv noticed that when I launch the application it tries to save out a default config file, this resets all my settings, so to get around this I have been setting the file as read only , this works some of the time, but when what ever the reset condition is happens the app just crashes because it cant save to the file.

its annoying pls fix it.

[Phrynohyas]

If you did encounter a bug or a crash please do the following, as this will greatly help me to pin down and fix the possible bug:

Next to the .exe file there is a configuration .JSON file. Please send it to me via EVE in-game mail. To protect your privacy please replace the name(s) of your alt(s) in the message with something like ‘EVE - Alt 1’ , ‘EVE - Alt 2’, etc before actually sending it out to me.

[Taiphoz]

you didnt give me your name, I dont think the issue is with the config file because it works, the issue is with the client some times trying to write out a default config file instead of just using the one that already exists,

but sure give me your in game name and I will mail you the config.

On Sun, Aug 25, 2019 at 11:42 PM Anton Kasyanov notifications@github.com wrote:

If you did encounter a bug or a crash please do the following, as this will greatly help me to pin down and fix the possible bug:

Next to the .exe file there is a configuration .JSON file. Please send it to me via EVE in-game mail. To protect your privacy please replace the name(s) of your alt(s) in the message with something like ‘EVE - Alt 1’ , ‘EVE - Alt 2’, etc before actually sending it out to me.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/Phrynohyas/eve-o-preview/issues/153?email_source=notifications&email_token=AAJ4SNW65D7E2S7V3DJCBFDQGMDGDA5CNFSM4IHMRBLKYY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOD5C5MBQ#issuecomment-524670470, or mute the thread https://github.com/notifications/unsubscribe-auth/AAJ4SNVWGFE5DFXM2OHN24LQGMDGDANCNFSM4IHMRBLA .

[Phrynohyas]

So far you are the only one who reported this.

Trying to write back a default config file could mean that the existing one cannot be properly read. Actually before sending the file I would suggest you to delete the existing one and to reapply your configuration on a new config file

Also - which exactly EVE-O Preview version you are using?

[Taiphoz]

Ok, so yeah I have deleted the config file a bunch of times, that was one of the first things I did when this started to happen, version 5.0.0 from the about menu for the version.

So just to be as clear as possible, I can run the app and it works, but some times every now and then the application for some reason just chooses to write a fresh file with super thing(wide) windows, I think this all started to happen after the patch that did something about screen resolutions or something like that.

is there a verbose debuglog I can turn on ?

On Mon, Aug 26, 2019 at 4:27 PM Anton Kasyanov notifications@github.com wrote:

So far you are the only one who reported this.

Trying to write back a default config file could mean that the existing one cannot be properly read. Actually before sending the file I would suggest you to delete the existing one and to reapply your configuration on a new config file

Also - which exactly EVE-O Preview version you are using?

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/Phrynohyas/eve-o-preview/issues/153?email_source=notifications&email_token=AAJ4SNU35DKHR44TLKBXHJLQGPY4JA5CNFSM4IHMRBLKYY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOD5EW4VQ#issuecomment-524906070, or mute the thread https://github.com/notifications/unsubscribe-auth/AAJ4SNVYKRJMBVNPFRKYHKTQGPY4JANCNFSM4IHMRBLA .

[Phrynohyas]

Afraid no, there's no debug log. Only a crash-log that is useless in this case.

Do you have more than 1 display? If so then do they have different DPI/scaling set?

[Phrynohyas]

Please, post here your config file (don't forget to remove the part with actual char names)

[Taiphoz]

Yeah two displays, ones an older standard monitor the main display is wide screen, so when this thing happens the app makes all the preview windows into widescreen.

On Wed, Aug 28, 2019 at 8:52 AM Anton Kasyanov notifications@github.com wrote:

Please, post here your config file (don't forget to remove the part with actual char names)

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/Phrynohyas/eve-o-preview/issues/153?email_source=notifications&email_token=AAJ4SNSR73OTGFEGJUQ3YM3QGYVDPA5CNFSM4IHMRBLKYY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOD5KHADY#issuecomment-525627407, or mute the thread https://github.com/notifications/unsubscribe-auth/AAJ4SNUGW4LQAZZLBVD3FRDQGYVDPANCNFSM4IHMRBLA .

[Phrynohyas]

What are their exact resolutions?

Also (since I don't see the config file yet) - I bet you use the mode with thumbnails frames enabled (ie Overlay -> Show frames is enabled)?

[Taiphoz]

{ "MinimizeToTray": true, "ThumbnailRefreshPeriod": 500, "CompatibilityMode": false, "ThumbnailsOpacity": 1.0, "EnableClientLayoutTracking": true, "HideActiveClientThumbnail": true, "MinimizeInactiveClients": false, "ShowThumbnailsAlwaysOnTop": true, "HideThumbnailsOnLostFocus": false, "EnablePerClientThumbnailLayouts": false, "ThumbnailSize": "420, 240", "ThumbnailMaximumSize": "960, 540", "ThumbnailMinimumSize": "192, 108", "EnableThumbnailSnap": true, "EnableThumbnailZoom": false, "ThumbnailZoomFactor": 2, "ThumbnailZoomAnchor": 8, "ShowThumbnailOverlays": true, "ShowThumbnailFrames": false, "EnableActiveClientHighlight": false, "ActiveClientHighlightColor": "Yellow", "ActiveClientHighlightThickness": 3, "PerClientLayout": {}, "FlatLayout": { "EVE - xxx ": "-410, 102", "EVE - xxx ": "-421, 336", "EVE - xxx ": "-823, 104", "EVE": "-368, 120", "EVE - xxx ": "-421, 819", "EVE - xxx ": "-421, 578", "EVE - xxx ": "-1233, 104", "EVE - xxx ": "-422, 819", "EVE - xxx ": "-422, 577" }, "ClientLayout": { "EVE - xxx": { "X": 0, "Y": 0, "Width": 1920, "Height": 1080, "IsMaximized": false }, "EVE - xxx xxx ": { "X": 0, "Y": 0, "Width": 1920, "Height": 1080, "IsMaximized": false }, "EVE - xxx xxx ": { "X": 0, "Y": 0, "Width": 1920, "Height": 1080, "IsMaximized": false }, "EVE": { "X": 0, "Y": 0, "Width": 1920, "Height": 1080, "IsMaximized": false }, "EVE - xxx xxx ": { "X": 0, "Y": 0, "Width": 1920, "Height": 1080, "IsMaximized": false }, "EVE - xxx xxx ": { "X": 0, "Y": 0, "Width": 1920, "Height": 1080, "IsMaximized": false }, "EVE - xxx xxx ": { "X": 0, "Y": 0, "Width": 1920, "Height": 1080, "IsMaximized": false }, "EVE - xxx xxx ": { "X": 0, "Y": 0, "Width": 1920, "Height": 1080, "IsMaximized": false }, "EVE - xxx xxx ": { "X": 0, "Y": 0, "Width": 1920, "Height": 1080, "IsMaximized": false }, "EVE - xxx xxx ": { "X": 0, "Y": 0, "Width": 1920, "Height": 1080, "IsMaximized": false }, "EVE - xxx xxx ": { "X": 0, "Y": 0, "Width": 1920, "Height": 1080, "IsMaximized": false }, "EVE - xxx xxx ": { "X": 0, "Y": 0, "Width": 1920, "Height": 1080, "IsMaximized": false }, "EVE - xxx xxx ": { "X": 0, "Y": 0, "Width": 1920, "Height": 1080, "IsMaximized": false }, "EVE - xxx xxx ": { "X": 0, "Y": 0, "Width": 1920, "Height": 1080, "IsMaximized": false }, "EVE - xxx xxx ": { "X": 0, "Y": 0, "Width": 1920, "Height": 1080, "IsMaximized": false } }, "ClientHotkey": {}, "DisableThumbnail": { "EVE - xxx xxx ": false, "EVE - xxx xxx ": false, "EVE - xxx xxx ": false, "EVE - xxx xxx ": false, "EVE - xxx xxx ": false }, "PriorityClients": [] }

On Wed, Aug 28, 2019 at 6:56 PM Anton Kasyanov notifications@github.com wrote:

What are their exact resolutions.

Also (since I don't see the config file yet) - I bet you use the mode with thumbnails frames enabled (ie Overlay -> Show frames is enabled)?

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/Phrynohyas/eve-o-preview/issues/153?email_source=notifications&email_token=AAJ4SNSQMFCNTUQN65ZO2Q3QG2353A5CNFSM4IHMRBLKYY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOD5L6QCY#issuecomment-525854731, or mute the thread https://github.com/notifications/unsubscribe-auth/AAJ4SNVA5MZC4HUDGQZ3ZZ3QG2353ANCNFSM4IHMRBLA .

[Queueyou]

He is not the only one with the issue, I can confirm the same thing

[Queueyou]

{
  "MinimizeToTray": true,
  "ThumbnailRefreshPeriod": 500,
  "CompatibilityMode": false,
  "ThumbnailsOpacity": 1.0,
  "EnableClientLayoutTracking": true,
  "HideActiveClientThumbnail": false,
  "MinimizeInactiveClients": false,
  "ShowThumbnailsAlwaysOnTop": true,
  "HideThumbnailsOnLostFocus": false,
  "EnablePerClientThumbnailLayouts": false,
  "ThumbnailSize": "668, 251",
  "ThumbnailMaximumSize": "960, 540",
  "ThumbnailMinimumSize": "192, 108",
  "EnableThumbnailSnap": true,
  "EnableThumbnailZoom": false,
  "ThumbnailZoomFactor": 2,
  "ThumbnailZoomAnchor": 0,
  "ShowThumbnailOverlays": true,
  "ShowThumbnailFrames": false,
  "EnableActiveClientHighlight": true,
  "ActiveClientHighlightColor": "GreenYellow",
  "ActiveClientHighlightThickness": 1,
  "PerClientLayout": {},
  "FlatLayout": {
----------Various individual account stuff removed
  }
  "DisableThumbnail": {},
  "PriorityClients": []
}

I just keep replacing the auto created 251 with 280:

  "ThumbnailSize": "662, 280",

Boom, back in business. Sort of annoying.

[yezzp]

I'm having the exact same issue. Thumbnail size keeps changeing between logins but not everytime, normally takes a few login/logoff and playing other games inbetween.

[Sarodh1]

Same issue here.

I noticed I have the issue only if I start EVE-O with "char1" client on foreground, then switch to char2. If I start with "char2" on foreground, the settings do not reset.

For now I'm keeping the file read only, and make sure I start the preview with the correct char on foreground or it crashes. Avoiding to write to a read only file could be a workaround.

1920*1080 display, one screen only, nothing specific on the display.

{
  "MinimizeToTray": true,
  "ThumbnailRefreshPeriod": 500,
  "CompatibilityMode": false,
  "ThumbnailsOpacity": 0.77,
  "EnableClientLayoutTracking": false,
  "HideActiveClientThumbnail": true,
  "MinimizeInactiveClients": false,
  "ShowThumbnailsAlwaysOnTop": true,
  "HideThumbnailsOnLostFocus": true,
  "EnablePerClientThumbnailLayouts": false,
  "ThumbnailSize": "320, 180",
  "ThumbnailMaximumSize": "960, 540",
  "ThumbnailMinimumSize": "192, 108",
  "EnableThumbnailSnap": true,
  "EnableThumbnailZoom": false,
  "ThumbnailZoomFactor": 2,
  "ThumbnailZoomAnchor": 0,
  "ShowThumbnailOverlays": true,
  "ShowThumbnailFrames": false,
  "EnableActiveClientHighlight": false,
  "ActiveClientHighlightColor": "GreenYellow",
  "ActiveClientHighlightThickness": 3,
  "PerClientLayout": {},
  "FlatLayout": {
    "EVE - char1": "364, 0",
    "EVE - char2": "363, 0"
  },
  "ClientLayout": {},
  "ClientHotkey": {},
  "DisableThumbnail": {},
  "PriorityClients": []
}

When resetting, there are two modified lines :

  "ThumbnailsOpacity": 0.76999998092651367,
  "ThumbnailSize": "304, 141",

[Phrynohyas]

Sigh

Requires a 'resize lock' feature. Under development in the local repository

[OrnoCav]

I discovered the same issue(s) with mine, however, the 'fix' is not necessarily an issue with EVE-O, but more with how the EVE profiles are setup, which apparently does not do everything per client/character. Once I did the following, all the per client setting retention issues went away.

In the EVE launcher, go to one of the Accounts Settings (gear), go to Profiles, click on MANAGE PROFILES Source: Tranquility > Select Default (do not change anything on the right) > Copy profile (bottom left) You should now have Default1 - rename it as you choose (so you can remember which profile is for which client) Repeat this for each of your game logonid clients (not characters) You should have unique profiles for each session you run, NONE using Default Now go to the Account Settings/Profiles for each account and select that ID's unique profile

• leave Default as an unused (Master /backup) profile

Hope it helps

Relevant to: https://github.com/Phrynohyas/eve-o-preview/issues/141