Pierre-Lannoy
commented
3 years ago Hello Shamira! Thank you for reporting it. First of all, know the display of roles in "tools" section is just... a display. For now, it displays only the "main" role (i.e. the standard role) even if the user have many roles. And it's only a "display": in the sessions limiter engine, all roles are taken into account. It was initially done like that because the space to display role was limited. As it is no longer the case, all role will be displayed in the next version - thanks for this wonderful suggestion. 👍🏼 Now, the real issue: there's no "weakest" or "strongest" roles... There's just "different" roles. To allow me to see where the issue come from, could you attach to this issue:
- the content of Site Info (in Tools > Site Health > Info) - the "Sessions" section is quite fine
- a screenshot of the user's profile (the "Session Management" section) like in the screenshot I attach.
Thank you
Example:
ShamiraO
Hi, When a user have multiple roles, Sessions plugin only recognized the weakest role. If the new role allow more active sessions to an user the plugin will always choosed the smaller role unless it's an admin role. Even if the setting "cumulative privileges" is selected.
Is there a way to for Session to choose the strongest role ?
As you can see on the screenshots, the user "maureen" is an ''abonnée" and a "premium" user in wordpress role manager but in Session she is just an "abonnée" so she doesn't benefits from the ability to log multiple times.
Thank you in advance for your support. Shamira