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Mailerlite #14669

Open pipedream-component-development opened 1 week ago

pipedream-component-development commented 1 week ago

App

Mailerlite

Summary:

Unable to add new steps

Details:

Hi. I have a number of workflows using the Mailerlite integration in use. These all appear to be working. However, when I go to add new workflows - the Mailerlite step keeps showing an 'unauthorised' error and won't let me. The connection in the accounts window is showing as healthy and the API key is definitely correct. The 'test connection' again shows an unauthorized failure. Yet the exisitng workflows continue to work. I'm not quite sure where the issue is. Hoping someone can help! Many thanks, Sam

Screenshots:

https://www.loom.com/share/6e2de825c2024ee59b03b6bb2f8cfe29?sid=ca4149d7-fe63-4f36-82c5-5c4fd5dccd08 ![Screenshot]()

vunguyenhung commented 1 week ago

Thanks for raising this issue.

Could you access https://dashboard.mailerlite.com/integrations/api and create a new API Key (This is different from the link on the Connection Popup)?

The Pipedream MailerLite actions works for the new API Key created on https://dashboard.mailerlite.com/integrations/api. Here's my steps:

image image image

samwellb commented 1 day ago

Hi @vunguyenhung So sorry for the late reply. I wasn't signed up for notifications here so I didn't know there had been any movement on this. I'll be much more speedy now I know.

I'm afraid I tried this - generating a new API key in Mailerlite and copying that new key in Pipedream but I'm afraid I got exactly the same results :(

samwellb commented 1 day ago

@vunguyenhung I should add - we are using Mailerlite Classic, not the new one which it looks like you used in your screenshots. Not sure if that will make a difference? It's the same one we've been using for the past year plus on Pipedream without issue. And, as mentioned in the original ticket - is still working in some workflows intermittently for us.

vunguyenhung commented 22 hours ago

Hi @samwellb,

The current Pipedream MailerLite version uses the latest MailerLite APIs, hence will be more stable and future-proof. The old version MailerLite Classic will be deprecated by MailerLite, hence, we are not allowing user to add MailerLite Classic actions anymore.

The next action, I would suggest is to use the new MailerLite app with the new API Key for new actions.

samwellb commented 12 hours ago

Hi @vunguyenhung Okay, thank you for clarifying. Unfortunately, rather than do a normal upgrade, Mailerlite has decided to run a completely new and parallel service that we've found incredibly difficult and costly to migrate to. I totally get it from your perspective why you wouldn't run integrations for both services. Looks like we'll be looking for a new emailing platform! Thanks for your help.