[FEATURE] send email => allow overriding the reply-to

[colemickens]

Is your feature request related to a problem? Please describe.

I want to build an easy Telnyx <-> PipeDream <-> Email Bridge. It seems like I can get 90% of the way there, the only thing missing is the ability to override reply-to for an outgoing email. I am an individual user hacking at something quickly to liberate myself from an awful carrier and am really amazed with PipeDream. I'd be happy to write this up if I do get it working after such little effort.

The bold parts are missing.

Workflow 1: Telnyx -> Email:

1. HTTP Webhook Source
2. Send Email (bit of custom JS to form the email body from the payload I get from Telnyx)
   • override the reply-to email header
     • set it to {{workflow2.email_address.user}}+{{event.payload.data.from.phone_number}}@{{workflow2.email_address.host}}

Workflow 2: Email -> Telnyx

1. Email Source
2. Webhook Post w/ custom JavaScript
   • use event.payload.to to extract the phone_number
   • perform POST to Telnyx with apikey from env secret

Describe the solution you'd like

I think I can basically build a two-way sms bridge to Telnyx in minutes, if I could merely over-ride the reply-to address for an outbound email.

Do you have a workaround? Not really one that has an acceptable UX. I could instruct (myself) to reply via the telnyx URL and then use the subject or some such, but allowing me to override the reply-to would make for a pretty slick UX. (If I thought about it more maybe there's a way to even make it threaded nicely)?

I guess also that directly using SendGrid or something would work, but I'm cheap since this is going to be extremely low-volume personal use, and it seems so in reach!

Comparable features in other tools? Not sure, but I can't say any platform has come close to comparing to pipedream so far.

Additional context Add any other context or screenshots about the feature request here.

[dylburger]

@colemickens Thanks for all the detail, that's a really cool setup.

In this specific case I would recommend using a service like Sendgrid to send the email in workflow #1, and setting the custom Reply-To header using their email API. Sendgrid specifically lets you send 100 emails / day on their free tier. We integrate with other email providers (e.g. we use Amazon SES internally), and you can also use the SMTP server of your own email provider, using the nodemailer package if you're sending a low volume of messages.

I'll keep this open and raise it with the team. I want to evaluate any potential security / deliverability issues, as well.

Let us know if another third-party works for now, and please share the workflows when you have them done!

[colemickens]

@dylburger Thanks! I did in fact wind up getting even closer with SendGrid last night. I'm starting to reconsider the reply-to approach and instead embed/extract metadata in/from the email/reply.

Either way, this can certainly be closed whenever you see fit, thanks again for the platform, thoughts and follow-up! (And I'll drop a link here if I wind up writing up a quick gist about this, just for the SEO, etc)

[dylburger]

Great thanks, glad you found an approach that worked.