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Firmware releases and issues with the F16/32/48 V5
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F16 V5 Fuses Toggle ON #6

Closed Strod35 closed 2 months ago

Strod35 commented 2 months ago

I have an F16V5 Build 32 Rev Controller connected with 1 each one SRX1 & 2 V5 bld 3 Rev receivers to port 17-20 SR chain RJ45 Port and 21-24 SR port.

It runs test fine, and sequence run fine but when I shut off a sequence, all fuses toggle off as set due to no data. after about 15 seconds then the 1st 19 lights on the 1st prop of each SR come on and the first two fuse ports turn on. I have tried other SRx2 V5 and SRx1 V5's with the same issue and different RJ45 outputs from the F16V5 and cables. I should get an F-tester today to maybe help troubleshoot

The switch on the SRX2 is set to A and the Srx1 on the other port is set to A as well. I emailed Pixel controller but have not seen a response yet. Attached is the image of the prop lights and the JSON. All props show the same light numbers but the color of the last light may be a different color.

image F16V5_01 (2).json

keithsw1111 commented 2 months ago

The fact they come on suggests it saw data.

I am not sure we have enough information here to determine why.

The cat-5 cable from controller to SR ... is it a direct cable or does it go through some sort of connection/extension in/out of the box.

Does this happen when you turn on/off test on the controller ... or is it when receiving data from from something like xLights/FPP?

keithsw1111 commented 2 months ago

Did you email support@pixelcontroller.com ... I have not seen an email like this there?

Strod35 commented 2 months ago

Keith,

Yes see below. It went to Daud and not Support. I used the support option on the PixelController web site.

From: tstrodtbeck35 @. @.> > Date: September 9, 2024 at 7:11:21 PM MDT To: @. @.> Subject: F16V5. & SRx2 V5 issues

David,

I know it is a busy time for you all.

I have an F16V5 Build 32 Rev connected with one SRX2V5 bld 3 Rev connected to port 17-20 A/B. SR chain RJ45 Port. It runs test fine, and sequence runs fine but when I shut off a sequence.... the Auto fuses come as set due to no data and the 1st 19 lights with one a different collar on the SRX2 port 17A light UP. This same thing happens on an SRX1 V5 Smart receiver and other ports.

I noticed tonight that in the FPP visualizer it sees the SRx and correct build. Then it reverts to a normal status and does not report temps or build rev. Also pixel count doesn’t work on the SRx or ever the F16V5. Also if I ask it to count the pixels I get a time out and have to reboot the F16.

Now I am thinking my problem is the F16V5 and not the SRx. Any ideas what to check.

Best regards,

Tim

My Best Regards,

Tim Strodtbeck

From: Keith Westley @.> Sent: Saturday, September 14, 2024 2:16 PM To: Pixelcontroller/f16v5_issues @.> Cc: Strod35 @.>; Author @.> Subject: Re: [Pixelcontroller/f16v5_issues] F16 V5 Fuses Toggle ON (Issue #6)

Did you email @. @.> ... I have not seen an email like this there?

— Reply to this email directly, view it on GitHub https://github.com/Pixelcontroller/f16v5_issues/issues/6#issuecomment-2351136738 , or unsubscribe https://github.com/notifications/unsubscribe-auth/BDDPL5ZWPH2EKPTEEWJ7FOLZWSKPDAVCNFSM6AAAAABOFHNO7GVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGNJRGEZTMNZTHA . You are receiving this because you authored the thread. https://github.com/notifications/beacon/BDDPL54WH7UVWIAFEPSE4ELZWSKPDA5CNFSM6AAAAABOFHNO7GWGG33NNVSW45C7OR4XAZNMJFZXG5LFINXW23LFNZ2KUY3PNVWWK3TUL5UWJTUMEN76E.gif Message ID: @. @.> >

keithsw1111 commented 2 months ago

I will take a look at this during the week.

From: Strod35 @.> Sent: Sunday, 15 September 2024 1:37 PM To: Pixelcontroller/f16v5_issues @.> Cc: Keith Westley @.>; Comment @.> Subject: Re: [Pixelcontroller/f16v5_issues] F16 V5 Fuses Toggle ON (Issue #6)

Keith,

Yes see below. It went to Daud and not Support. I used the support option on the PixelController web site.

From: tstrodtbeck35 @.<mailto:@.> @.<mailto:@.>> > Date: September 9, 2024 at 7:11:21 PM MDT To: @.<mailto:@.> @.<mailto:@.>> Subject: F16V5. & SRx2 V5 issues

David,

I know it is a busy time for you all.

I have an F16V5 Build 32 Rev connected with one SRX2V5 bld 3 Rev connected to port 17-20 A/B. SR chain RJ45 Port. It runs test fine, and sequence runs fine but when I shut off a sequence.... the Auto fuses come as set due to no data and the 1st 19 lights with one a different collar on the SRX2 port 17A light UP. This same thing happens on an SRX1 V5 Smart receiver and other ports.

I noticed tonight that in the FPP visualizer it sees the SRx and correct build. Then it reverts to a normal status and does not report temps or build rev. Also pixel count doesn’t work on the SRx or ever the F16V5. Also if I ask it to count the pixels I get a time out and have to reboot the F16.

Now I am thinking my problem is the F16V5 and not the SRx. Any ideas what to check.

Best regards,

Tim

My Best Regards,

Tim Strodtbeck

From: Keith Westley @.<mailto:@.>> Sent: Saturday, September 14, 2024 2:16 PM To: Pixelcontroller/f16v5_issues @.<mailto:@.>> Cc: Strod35 @.<mailto:@.>>; Author @.<mailto:@.>> Subject: Re: [Pixelcontroller/f16v5_issues] F16 V5 Fuses Toggle ON (Issue #6)

Did you email @.<mailto:@.> @.<mailto:@.>> ... I have not seen an email like this there?

— Reply to this email directly, view it on GitHub https://github.com/Pixelcontroller/f16v5_issues/issues/6#issuecomment-2351136738 , or unsubscribe https://github.com/notifications/unsubscribe-auth/BDDPL5ZWPH2EKPTEEWJ7FOLZWSKPDAVCNFSM6AAAAABOFHNO7GVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGNJRGEZTMNZTHA . You are receiving this because you authored the thread. https://github.com/notifications/beacon/BDDPL54WH7UVWIAFEPSE4ELZWSKPDA5CNFSM6AAAAABOFHNO7GWGG33NNVSW45C7OR4XAZNMJFZXG5LFINXW23LFNZ2KUY3PNVWWK3TUL5UWJTUMEN76E.gif Message ID: @.<mailto:@.> @.<mailto:@.>> >

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Strod35 commented 2 months ago

Kieth and David,

Here is a little more detail.

  1. If I run test or a sequence on the F16V5 all lights operate as fine. When data stops and after the 15 seconds the fuses Open up as normal.
  2. Then after about 10 seconds later the 1st Prop on each of the SRx’s show this 19 lights lit and all the fuses close allowing data. The F16 doesn’t turn on the lights it leaves the fuses open. Below is my Fuse times.
  3. I change Network cables and also moved ports with the same results on the SRx’s. I did notice the time below is not correct and I cannot get the NTP server as I am on the internet with the Eth0. Each time I boot up the F16 I have to set the time manually. I don’t have a battery in there. I need to find out what batter to purchase.
  4. I did notice that when this condition is there the data lines on the SRx’s are flashing the first LED.

I have an F-Test box but need to get familiar with it to check these out with it and see if it shows anything.

My Best Regards,

Tim Strodtbeck

From: Keith Westley @.> Sent: Saturday, September 14, 2024 2:15 PM To: Pixelcontroller/f16v5_issues @.> Cc: Strod35 @.>; Author @.> Subject: Re: [Pixelcontroller/f16v5_issues] F16 V5 Fuses Toggle ON (Issue #6)

The fact they come on suggests it saw data.

I am not sure we have enough information here to determine why.

The cat-5 cable from controller to SR ... is it a direct cable or does it go through some sort of connection/extension in/out of the box.

Does this happen when you turn on/off test on the controller ... or is it when receiving data from from something like xLights/FPP?

— Reply to this email directly, view it on GitHub https://github.com/Pixelcontroller/f16v5_issues/issues/6#issuecomment-2351136102 , or unsubscribe https://github.com/notifications/unsubscribe-auth/BDDPL57DZGCUGITJD7ZNHJTZWSKKVAVCNFSM6AAAAABOFHNO7GVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGNJRGEZTMMJQGI . You are receiving this because you authored the thread. https://github.com/notifications/beacon/BDDPL53LT6TONCPPYSIRZ4DZWSKKVA5CNFSM6AAAAABOFHNO7GWGG33NNVSW45C7OR4XAZNMJFZXG5LFINXW23LFNZ2KUY3PNVWWK3TUL5UWJTUMEN6WM.gif Message ID: @. @.> >

Strod35 commented 2 months ago

Keith,

I did find something else today. When I go into the visualizer right after I power up I get this on the SRx’s. Normal right indication of the SRx2 and the build. The pixel counts are not correct but I run EVO’s in my show and it does not count them right anywhere.

After the ending as noted in previous post and the 19 lights on first prop come on, this all seems to lock up the F16V5 Communications. I have to power down the F16V5 and SRx’s to get it back communications. Then it will show the proper version of SRx until the fuses to the image beow. So it seems to loose communications with the SRx’s. I also noted if I try to reboot and do a pixel count in the F16V5 Visualizer this will lock up communications also.

When it is in the below state I can go back to my show player and start a new sequence and the SRx’s with show the fuse status ok until no data is received and then it looses status.

My Best Regards,

Tim Strodtbeck

From: Keith Westley @.> Sent: Saturday, September 14, 2024 11:51 PM To: Pixelcontroller/f16v5_issues @.> Cc: Strod35 @.>; Author @.> Subject: Re: [Pixelcontroller/f16v5_issues] F16 V5 Fuses Toggle ON (Issue #6)

I will take a look at this during the week.

From: Strod35 @. <mailto:@.> > Sent: Sunday, 15 September 2024 1:37 PM To: Pixelcontroller/f16v5_issues @. <mailto:@.> > Cc: Keith Westley @. <mailto:@.> >; Comment @. <mailto:@.> > Subject: Re: [Pixelcontroller/f16v5_issues] F16 V5 Fuses Toggle ON (Issue #6)

Keith,

Yes see below. It went to Daud and not Support. I used the support option on the PixelController web site.

From: tstrodtbeck35 @. <mailto:@.%3cmailto:@.> <mailto:@.> @. <mailto:@.%3cmailto:@.> <mailto:@.>> > Date: September 9, 2024 at 7:11:21 PM MDT To: @. <mailto:@.%3cmailto:@.> <mailto:@.> @. <mailto:@.%3cmailto:@.> <mailto:@.>> Subject: F16V5. & SRx2 V5 issues

David,

I know it is a busy time for you all.

I have an F16V5 Build 32 Rev connected with one SRX2V5 bld 3 Rev connected to port 17-20 A/B. SR chain RJ45 Port. It runs test fine, and sequence runs fine but when I shut off a sequence.... the Auto fuses come as set due to no data and the 1st 19 lights with one a different collar on the SRX2 port 17A light UP. This same thing happens on an SRX1 V5 Smart receiver and other ports.

I noticed tonight that in the FPP visualizer it sees the SRx and correct build. Then it reverts to a normal status and does not report temps or build rev. Also pixel count doesn’t work on the SRx or ever the F16V5. Also if I ask it to count the pixels I get a time out and have to reboot the F16.

Now I am thinking my problem is the F16V5 and not the SRx. Any ideas what to check.

Best regards,

Tim

My Best Regards,

Tim Strodtbeck

From: Keith Westley @. <mailto:@.%3cmailto:@.> <mailto:@.>> Sent: Saturday, September 14, 2024 2:16 PM To: Pixelcontroller/f16v5_issues @. <mailto:@.%3cmailto:@.> <mailto:@.>> Cc: Strod35 @. <mailto:@.%3cmailto:@.> <mailto:@.>>; Author @. <mailto:@.%3cmailto:@.> <mailto:@.>> Subject: Re: [Pixelcontroller/f16v5_issues] F16 V5 Fuses Toggle ON (Issue #6)

Did you email @. <mailto:@.%3cmailto:@.> <mailto:@.> @. <mailto:@.%3cmailto:@.> <mailto:@.>> ... I have not seen an email like this there?

— Reply to this email directly, view it on GitHub https://github.com/Pixelcontroller/f16v5_issues/issues/6#issuecomment-2351136738 , or unsubscribe https://github.com/notifications/unsubscribe-auth/BDDPL5ZWPH2EKPTEEWJ7FOLZWSKPDAVCNFSM6AAAAABOFHNO7GVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGNJRGEZTMNZTHA . You are receiving this because you authored the thread. https://github.com/notifications/beacon/BDDPL54WH7UVWIAFEPSE4ELZWSKPDA5CNFSM6AAAAABOFHNO7GWGG33NNVSW45C7OR4XAZNMJFZXG5LFINXW23LFNZ2KUY3PNVWWK3TUL5UWJTUMEN76E.gif Message ID: @. <mailto:@.%3cmailto:@.> <mailto:@.> @. <mailto:@.%3cmailto:@.> <mailto:@.>> >

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keithsw1111 commented 2 months ago

EVOs are a problem … they don’t have a differentiated current draw when they are on vs off which makes them impossible to count with any accuracy.

From: Strod35 @.> Sent: Monday, 16 September 2024 12:44 AM To: Pixelcontroller/f16v5_issues @.> Cc: Keith Westley @.>; Comment @.> Subject: Re: [Pixelcontroller/f16v5_issues] F16 V5 Fuses Toggle ON (Issue #6)

Keith,

I did find something else today. When I go into the visualizer right after I power up I get this on the SRx’s. Normal right indication of the SRx2 and the build. The pixel counts are not correct but I run EVO’s in my show and it does not count them right anywhere.

After the ending as noted in previous post and the 19 lights on first prop come on, this all seems to lock up the F16V5 Communications. I have to power down the F16V5 and SRx’s to get it back communications. Then it will show the proper version of SRx until the fuses to the image beow. So it seems to loose communications with the SRx’s. I also noted if I try to reboot and do a pixel count in the F16V5 Visualizer this will lock up communications also.

When it is in the below state I can go back to my show player and start a new sequence and the SRx’s with show the fuse status ok until no data is received and then it looses status.

My Best Regards,

Tim Strodtbeck

From: Keith Westley @.<mailto:@.>> Sent: Saturday, September 14, 2024 11:51 PM To: Pixelcontroller/f16v5_issues @.<mailto:@.>> Cc: Strod35 @.<mailto:@.>>; Author @.<mailto:@.>> Subject: Re: [Pixelcontroller/f16v5_issues] F16 V5 Fuses Toggle ON (Issue #6)

I will take a look at this during the week.

From: Strod35 @.<mailto:@.> mailto:***@***.*** > Sent: Sunday, 15 September 2024 1:37 PM To: Pixelcontroller/f16v5_issues @.<mailto:@.> mailto:***@***.*** > Cc: Keith Westley @.<mailto:@.> mailto:***@***.*** >; Comment @.<mailto:@.> mailto:***@***.*** > Subject: Re: [Pixelcontroller/f16v5_issues] F16 V5 Fuses Toggle ON (Issue #6)

Keith,

Yes see below. It went to Daud and not Support. I used the support option on the PixelController web site.

From: tstrodtbeck35 @.<mailto:@.> mailto:***@***.***%3cmailto:***@***.*** mailto:***@***.*** @.<mailto:@.> mailto:***@***.***%3cmailto:***@***.*** mailto:***@***.***> > Date: September 9, 2024 at 7:11:21 PM MDT To: @.<mailto:@.> mailto:***@***.***%3cmailto:***@***.*** mailto:***@***.*** @.<mailto:@.> mailto:***@***.***%3cmailto:***@***.*** mailto:***@***.***> Subject: F16V5. & SRx2 V5 issues

David,

I know it is a busy time for you all.

I have an F16V5 Build 32 Rev connected with one SRX2V5 bld 3 Rev connected to port 17-20 A/B. SR chain RJ45 Port. It runs test fine, and sequence runs fine but when I shut off a sequence.... the Auto fuses come as set due to no data and the 1st 19 lights with one a different collar on the SRX2 port 17A light UP. This same thing happens on an SRX1 V5 Smart receiver and other ports.

I noticed tonight that in the FPP visualizer it sees the SRx and correct build. Then it reverts to a normal status and does not report temps or build rev. Also pixel count doesn’t work on the SRx or ever the F16V5. Also if I ask it to count the pixels I get a time out and have to reboot the F16.

Now I am thinking my problem is the F16V5 and not the SRx. Any ideas what to check.

Best regards,

Tim

My Best Regards,

Tim Strodtbeck

From: Keith Westley @.<mailto:@.> mailto:***@***.***%3cmailto:***@***.*** mailto:***@***.***> Sent: Saturday, September 14, 2024 2:16 PM To: Pixelcontroller/f16v5_issues @.<mailto:@.> mailto:***@***.***%3cmailto:***@***.*** mailto:***@***.***> Cc: Strod35 @.<mailto:@.> mailto:***@***.***%3cmailto:***@***.*** mailto:***@***.***>; Author @.<mailto:@.> mailto:***@***.***%3cmailto:***@***.*** mailto:***@***.***> Subject: Re: [Pixelcontroller/f16v5_issues] F16 V5 Fuses Toggle ON (Issue #6)

Did you email @.<mailto:@.> mailto:***@***.***%3cmailto:***@***.*** mailto:***@***.*** @.<mailto:@.> mailto:***@***.***%3cmailto:***@***.*** mailto:***@***.***> ... I have not seen an email like this there?

— Reply to this email directly, view it on GitHub https://github.com/Pixelcontroller/f16v5_issues/issues/6#issuecomment-2351136738 , or unsubscribe https://github.com/notifications/unsubscribe-auth/BDDPL5ZWPH2EKPTEEWJ7FOLZWSKPDAVCNFSM6AAAAABOFHNO7GVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGNJRGEZTMNZTHA . You are receiving this because you authored the thread. https://github.com/notifications/beacon/BDDPL54WH7UVWIAFEPSE4ELZWSKPDA5CNFSM6AAAAABOFHNO7GWGG33NNVSW45C7OR4XAZNMJFZXG5LFINXW23LFNZ2KUY3PNVWWK3TUL5UWJTUMEN76E.gif Message ID: @.<mailto:@.> mailto:***@***.***%3cmailto:***@***.*** mailto:***@***.*** @.<mailto:@.> mailto:***@***.***%3cmailto:***@***.*** mailto:***@***.***> >

— Reply to this email directly, view it on GitHubhttps://github.com/Pixelcontroller/f16v5_issues/issues/6#issuecomment-2351338820, or unsubscribehttps://github.com/notifications/unsubscribe-auth/ACOOXKANPMNUC3JT6MDH67DZWT6ERAVCNFSM6AAAAABOFHNO7GVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGNJRGMZTQOBSGA. You are receiving this because you commented.Message ID: @.**@.mailto:***@***.******@***.*** mailto:***@***.******@***.*** >>

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Strod35 commented 2 months ago

Keith,

Yes I understand. Counting is not a big issue as I am pretty good at counting them. The main thing I want to solve is being able to kill power when the show is over. I can power the whole show down but that is not why I purchased the F16v5. Today I turned the fuses off from the status screen and it does not turn off the SRx’s. I was hoping if turning ALL fuses off worked I could just make a command somehow to turn them off at the end of the show but they stay on. I also checked into the ZOOM room and the team there went through all my settings and said they look correct. I will try to put an F8 Distro Board in the SRx box and wire into the SRx to see if that changes things.

My Best Regards,

Tim Strodtbeck

From: Keith Westley @.> Sent: Monday, September 16, 2024 2:20 AM To: Pixelcontroller/f16v5_issues @.> Cc: Strod35 @.>; Author @.> Subject: Re: [Pixelcontroller/f16v5_issues] F16 V5 Fuses Toggle ON (Issue #6)

EVOs are a problem … they don’t have a differentiated current draw when they are on vs off which makes them impossible to count with any accuracy.

From: Strod35 @. <mailto:@.> > Sent: Monday, 16 September 2024 12:44 AM To: Pixelcontroller/f16v5_issues @. <mailto:@.> > Cc: Keith Westley @. <mailto:@.> >; Comment @. <mailto:@.> > Subject: Re: [Pixelcontroller/f16v5_issues] F16 V5 Fuses Toggle ON (Issue #6)

Keith,

I did find something else today. When I go into the visualizer right after I power up I get this on the SRx’s. Normal right indication of the SRx2 and the build. The pixel counts are not correct but I run EVO’s in my show and it does not count them right anywhere.

After the ending as noted in previous post and the 19 lights on first prop come on, this all seems to lock up the F16V5 Communications. I have to power down the F16V5 and SRx’s to get it back communications. Then it will show the proper version of SRx until the fuses to the image beow. So it seems to loose communications with the SRx’s. I also noted if I try to reboot and do a pixel count in the F16V5 Visualizer this will lock up communications also.

When it is in the below state I can go back to my show player and start a new sequence and the SRx’s with show the fuse status ok until no data is received and then it looses status.

My Best Regards,

Tim Strodtbeck

From: Keith Westley @. <mailto:@.%3cmailto:@.> <mailto:@.>> Sent: Saturday, September 14, 2024 11:51 PM To: Pixelcontroller/f16v5_issues @. <mailto:@.%3cmailto:@.> <mailto:@.>> Cc: Strod35 @. <mailto:@.%3cmailto:@.> <mailto:@.>>; Author @. <mailto:@.%3cmailto:@.> <mailto:@.>> Subject: Re: [Pixelcontroller/f16v5_issues] F16 V5 Fuses Toggle ON (Issue #6)

I will take a look at this during the week.

From: Strod35 @. <mailto:@.%3cmailto:@.> <mailto:@.> mailto:***@***.*** > Sent: Sunday, 15 September 2024 1:37 PM To: Pixelcontroller/f16v5_issues @. <mailto:@.%3cmailto:@.> <mailto:@.> mailto:***@***.*** > Cc: Keith Westley @. <mailto:@.%3cmailto:@.> <mailto:@.> mailto:***@***.*** >; Comment @. <mailto:@.%3cmailto:@.> <mailto:@.> mailto:***@***.*** > Subject: Re: [Pixelcontroller/f16v5_issues] F16 V5 Fuses Toggle ON (Issue #6)

Keith,

Yes see below. It went to Daud and not Support. I used the support option on the PixelController web site.

From: tstrodtbeck35 @. <mailto:@.%3cmailto:@.> <mailto:@.> mailto:***@***.***%3cmailto:***@***.*** mailto:***@***.*** @. <mailto:@.%3cmailto:@.> <mailto:@.> mailto:***@***.***%3cmailto:***@***.*** mailto:***@***.***> > Date: September 9, 2024 at 7:11:21 PM MDT To: @. <mailto:@.%3cmailto:@.> <mailto:@.> mailto:***@***.***%3cmailto:***@***.*** mailto:***@***.*** @. <mailto:@.%3cmailto:@.> <mailto:@.> mailto:***@***.***%3cmailto:***@***.*** mailto:***@***.***> Subject: F16V5. & SRx2 V5 issues

David,

I know it is a busy time for you all.

I have an F16V5 Build 32 Rev connected with one SRX2V5 bld 3 Rev connected to port 17-20 A/B. SR chain RJ45 Port. It runs test fine, and sequence runs fine but when I shut off a sequence.... the Auto fuses come as set due to no data and the 1st 19 lights with one a different collar on the SRX2 port 17A light UP. This same thing happens on an SRX1 V5 Smart receiver and other ports.

I noticed tonight that in the FPP visualizer it sees the SRx and correct build. Then it reverts to a normal status and does not report temps or build rev. Also pixel count doesn’t work on the SRx or ever the F16V5. Also if I ask it to count the pixels I get a time out and have to reboot the F16.

Now I am thinking my problem is the F16V5 and not the SRx. Any ideas what to check.

Best regards,

Tim

My Best Regards,

Tim Strodtbeck

From: Keith Westley @. <mailto:@.%3cmailto:@.> <mailto:@.> mailto:***@***.***%3cmailto:***@***.*** mailto:***@***.***> Sent: Saturday, September 14, 2024 2:16 PM To: Pixelcontroller/f16v5_issues @. <mailto:@.%3cmailto:@.> <mailto:@.> mailto:***@***.***%3cmailto:***@***.*** mailto:***@***.***> Cc: Strod35 @. <mailto:@.%3cmailto:@.> <mailto:@.> mailto:***@***.***%3cmailto:***@***.*** mailto:***@***.***>; Author @. <mailto:@.%3cmailto:@.> <mailto:@.> mailto:***@***.***%3cmailto:***@***.*** mailto:***@***.***> Subject: Re: [Pixelcontroller/f16v5_issues] F16 V5 Fuses Toggle ON (Issue #6)

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keithsw1111 commented 2 months ago

So looking at this ... there are 2 things going on here.

There are the local ports which turn off their fuses after the time set on the settings page. It sounds like this is working fine.

Then there are the SRs. They work a little differently as we did not want them reliant on the controller to turn their fuses on and off (doing so creates other potential scenarios where they wont come back on). In the case of the SRs.

When i tested it just now this is the behaviour I see. I tested it both with the controller test button and by sending it DDP data.

Having or not having pixels plugged in should not change this behaviour in any way.

Can you tell me where you see the deviation from this behaviour.

Strod35 commented 2 months ago

I am struggling to reproduce this. The only time I am unable to do this is if I am using a hidden advanced option to treat all receivers as V4 receivers (an option I doubt you even have as it was only built in the past week and you have no reason to be using it even if you had it).

That said the receivers turning off is not dependent on you manually turning them off

If you set these options:

@.***

In particular the checkbox on the settings page then about a minute after the show stops running all the receivers fuses will automatically turn off as the receiver has stopped receiving data. As soon as they see data again they will automatically turn back on and play your pixels.

Keith

From: @. @.> Sent: Monday, 16 September 2024 11:13 PM To: 'Pixelcontroller/f16v5_issues' @.>; 'Pixelcontroller/f16v5_issues' @.> Cc: 'Author' @.>; PixelController Support @.>; David Pitts @.***> Subject: RE: [Pixelcontroller/f16v5_issues] F16 V5 Fuses Toggle ON (Issue #6)

Keith,

Yes I understand. Counting is not a big issue as I am pretty good at counting them. The main thing I want to solve is being able to kill power when the show is over. I can power the whole show down but that is not why I purchased the F16v5. Today I turned the fuses off from the status screen and it does not turn off the SRx’s. I was hoping if turning ALL fuses off worked I could just make a command somehow to turn them off at the end of the show but they stay on. I also checked into the ZOOM room and the team there went through all my settings and said they look correct. I will try to put an F8 Distro Board in the SRx box and wire into the SRx to see if that changes things.

@.***

My Best Regards, Tim Strodtbeck

From: Keith Westley @.**@.>> Sent: Monday, September 16, 2024 2:20 AM To: Pixelcontroller/f16v5_issues @.**@.>> Cc: Strod35 @.**@.>>; Author @.**@.>> Subject: Re: [Pixelcontroller/f16v5_issues] F16 V5 Fuses Toggle ON (Issue #6)

EVOs are a problem … they don’t have a differentiated current draw when they are on vs off which makes them impossible to count with any accuracy.

From: Strod35 @.<mailto:@.>> Sent: Monday, 16 September 2024 12:44 AM To: Pixelcontroller/f16v5_issues @.<mailto:@.>> Cc: Keith Westley @.<mailto:@.>>; Comment @.<mailto:@.>> Subject: Re: [Pixelcontroller/f16v5_issues] F16 V5 Fuses Toggle ON (Issue #6)

Keith,

I did find something else today. When I go into the visualizer right after I power up I get this on the SRx’s. Normal right indication of the SRx2 and the build. The pixel counts are not correct but I run EVO’s in my show and it does not count them right anywhere.

After the ending as noted in previous post and the 19 lights on first prop come on, this all seems to lock up the F16V5 Communications. I have to power down the F16V5 and SRx’s to get it back communications. Then it will show the proper version of SRx until the fuses to the image beow. So it seems to loose communications with the SRx’s. I also noted if I try to reboot and do a pixel count in the F16V5 Visualizer this will lock up communications also.

When it is in the below state I can go back to my show player and start a new sequence and the SRx’s with show the fuse status ok until no data is received and then it looses status.

My Best Regards,

Tim Strodtbeck

From: Keith Westley @.<mailto:@.mailto:***@***.***%3cmailto:***@***.***>> Sent: Saturday, September 14, 2024 11:51 PM To: Pixelcontroller/f16v5_issues @.<mailto:@.mailto:***@***.***%3cmailto:***@***.***>> Cc: Strod35 @.<mailto:@.mailto:***@***.***%3cmailto:***@***.***>>; Author @.<mailto:@.mailto:***@***.***%3cmailto:***@***.***>> Subject: Re: [Pixelcontroller/f16v5_issues] F16 V5 Fuses Toggle ON (Issue #6)

I will take a look at this during the week.

From: Strod35 @.<mailto:@.mailto:***@***.***%3cmailto:***@***.***> mailto:***@***.*** > Sent: Sunday, 15 September 2024 1:37 PM To: Pixelcontroller/f16v5_issues @.<mailto:@.mailto:***@***.***%3cmailto:***@***.***> mailto:***@***.*** > Cc: Keith Westley @.<mailto:@.mailto:***@***.***%3cmailto:***@***.***> mailto:***@***.*** >; Comment @.<mailto:@.mailto:***@***.***%3cmailto:***@***.***> mailto:***@***.*** > Subject: Re: [Pixelcontroller/f16v5_issues] F16 V5 Fuses Toggle ON (Issue #6)

Keith,

Yes see below. It went to Daud and not Support. I used the support option on the PixelController web site.

From: tstrodtbeck35 @.<mailto:@.mailto:***@***.***%3cmailto:***@***.***> mailto:***@***.***%3cmailto:***@***.*** mailto:***@***.*** @.<mailto:@.mailto:***@***.***%3cmailto:***@***.***> mailto:***@***.***%3cmailto:***@***.*** mailto:***@***.***> > Date: September 9, 2024 at 7:11:21 PM MDT To: @.<mailto:@.mailto:***@***.***%3cmailto:***@***.***> mailto:***@***.***%3cmailto:***@***.*** mailto:***@***.*** @.<mailto:@.mailto:***@***.***%3cmailto:***@***.***> mailto:***@***.***%3cmailto:***@***.*** mailto:***@***.***> Subject: F16V5. & SRx2 V5 issues

David,

I know it is a busy time for you all.

I have an F16V5 Build 32 Rev connected with one SRX2V5 bld 3 Rev connected to port 17-20 A/B. SR chain RJ45 Port. It runs test fine, and sequence runs fine but when I shut off a sequence.... the Auto fuses come as set due to no data and the 1st 19 lights with one a different collar on the SRX2 port 17A light UP. This same thing happens on an SRX1 V5 Smart receiver and other ports.

I noticed tonight that in the FPP visualizer it sees the SRx and correct build. Then it reverts to a normal status and does not report temps or build rev. Also pixel count doesn’t work on the SRx or ever the F16V5. Also if I ask it to count the pixels I get a time out and have to reboot the F16.

Now I am thinking my problem is the F16V5 and not the SRx. Any ideas what to check.

Best regards,

Tim

My Best Regards,

Tim Strodtbeck

From: Keith Westley @.<mailto:@.mailto:***@***.***%3cmailto:***@***.***> mailto:***@***.***%3cmailto:***@***.*** mailto:***@***.***> Sent: Saturday, September 14, 2024 2:16 PM To: Pixelcontroller/f16v5_issues @.<mailto:@.mailto:***@***.***%3cmailto:***@***.***> mailto:***@***.***%3cmailto:***@***.*** mailto:***@***.***> Cc: Strod35 @.<mailto:@.mailto:***@***.***%3cmailto:***@***.***> mailto:***@***.***%3cmailto:***@***.*** mailto:***@***.***>; Author @.<mailto:@.mailto:***@***.***%3cmailto:***@***.***> mailto:***@***.***%3cmailto:***@***.*** mailto:***@***.***> Subject: Re: [Pixelcontroller/f16v5_issues] F16 V5 Fuses Toggle ON (Issue #6)

Did you email @.<mailto:@.mailto:***@***.***%3cmailto:***@***.***> mailto:***@***.***%3cmailto:***@***.*** mailto:***@***.*** @.<mailto:@.mailto:***@***.***%3cmailto:***@***.***> mailto:***@***.***%3cmailto:***@***.*** mailto:***@***.***> ... I have not seen an email like this there?

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Strod35 commented 2 months ago

Keith,

Here is when my box was powered up and idle. I have 400 EVO’s on Port 1&2 of an SRx2 and 1 port on an SRx1. Also below is a step by step. I have a 1:30 sec video I took showing this but not sure how to upload it to you. The server will not allow.

Time Stamps to Video – Video of SRx2 – SRx1 operates the same.

My Best Regards,

Tim Strodtbeck

From: Keith Westley @. @.> > Sent: Tuesday, September 17, 2024 2:39 AM To: Pixelcontroller/f16v5_issues @. @.> > Cc: Strod35 @. @.> >; Author @. @.> > Subject: Re: [Pixelcontroller/f16v5_issues] F16 V5 Fuses Toggle ON (Issue #6)

So looking at this ... there are 2 things going on here.

There are the local ports which turn off their fuses after the time set on the settings page. It sounds like this is working fine.

Then there are the SRs. They work a little differently as we did not want them reliant on the controller to turn their fuses on and off (doing so creates other potential scenarios where they wont come back on). In the case of the SRs.

When i tested it just now this is the behaviour I see. I tested it both with the controller test button and by sending it DDP data.

Having or not having pixels plugged in should not change this behaviour in any way.

Can you tell me where you see the deviation from this behaviour.

— Reply to this email directly, view it on GitHub https://github.com/Pixelcontroller/f16v5_issues/issues/6#issuecomment-2354897498 , or unsubscribe https://github.com/notifications/unsubscribe-auth/BDDPL5ZXEGJK6RVDAVJHPPLZW7TCHAVCNFSM6AAAAABOFHNO7GVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGNJUHA4TONBZHA . You are receiving this because you authored the thread. https://github.com/notifications/beacon/BDDPL556UFUVLA7F74I6LV3ZW7TCHA5CNFSM6AAAAABOFHNO7GWGG33NNVSW45C7OR4XAZNMJFZXG5LFINXW23LFNZ2KUY3PNVWWK3TUL5UWJTUMLTRFU.gif Message ID: < @.> @.>

keithsw1111 commented 2 months ago

Can you email video to support@pixelcontroller.com or if it is too large upload to youtube and send us a link. Dropbox is also an option.

Strod35 commented 2 months ago

Keith,

Here is a link. 2024_09 SRx Issue (youtube.com) https://www.youtube.com/watch?v=SRdVSidEnEs&t=3s

My Best Regards,

Tim Strodtbeck

From: Keith Westley @.> Sent: Wednesday, September 18, 2024 1:20 AM To: Pixelcontroller/f16v5_issues @.> Cc: Strod35 @.>; Author @.> Subject: Re: [Pixelcontroller/f16v5_issues] F16 V5 Fuses Toggle ON (Issue #6)

Can you email video to @. @.> or if it is too large upload to youtube and send us a link. Dropbox is also an option.

— Reply to this email directly, view it on GitHub https://github.com/Pixelcontroller/f16v5_issues/issues/6#issuecomment-2357692986 , or unsubscribe https://github.com/notifications/unsubscribe-auth/BDDPL5YMMAXZS4ZED5LDSGDZXESQRAVCNFSM6AAAAABOFHNO7GVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGNJXGY4TEOJYGY . You are receiving this because you authored the thread. https://github.com/notifications/beacon/BDDPL553VT6U77NAEJKGZ6TZXESQRA5CNFSM6AAAAABOFHNO7GWGG33NNVSW45C7OR4XAZNMJFZXG5LFINXW23LFNZ2KUY3PNVWWK3TUL5UWJTUMQ6FDU.gif Message ID: @. @.> >

Strod35 commented 2 months ago

Sorry Try this link. https://www.youtube.com/watch?v=SRdVSidEnEs

My Best Regards,

Tim Strodtbeck

From: @. @.> Sent: Wednesday, September 18, 2024 6:13 AM To: 'Pixelcontroller/f16v5_issues' @.>; 'Pixelcontroller/f16v5_issues' @.>; @.' @.> Cc: 'Author' @.***> Subject: RE: [Pixelcontroller/f16v5_issues] F16 V5 Fuses Toggle ON (Issue #6)

Keith,

Here is a link. 2024_09 SRx Issue (youtube.com) https://www.youtube.com/watch?v=SRdVSidEnEs&t=3s

My Best Regards,

Tim Strodtbeck

From: Keith Westley @. @.> > Sent: Wednesday, September 18, 2024 1:20 AM To: Pixelcontroller/f16v5_issues @. @.> > Cc: Strod35 @. @.> >; Author @. @.> > Subject: Re: [Pixelcontroller/f16v5_issues] F16 V5 Fuses Toggle ON (Issue #6)

Can you email video to @. @.> or if it is too large upload to youtube and send us a link. Dropbox is also an option.

— Reply to this email directly, view it on GitHub https://github.com/Pixelcontroller/f16v5_issues/issues/6#issuecomment-2357692986 , or unsubscribe https://github.com/notifications/unsubscribe-auth/BDDPL5YMMAXZS4ZED5LDSGDZXESQRAVCNFSM6AAAAABOFHNO7GVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGNJXGY4TEOJYGY . You are receiving this because you authored the thread. https://github.com/notifications/beacon/BDDPL553VT6U77NAEJKGZ6TZXESQRA5CNFSM6AAAAABOFHNO7GWGG33NNVSW45C7OR4XAZNMJFZXG5LFINXW23LFNZ2KUY3PNVWWK3TUL5UWJTUMQ6FDU.gif Message ID: @.***>

keithsw1111 commented 2 months ago

In your video ~ 1:19 I can see all the fuses are off ... but your voice over says that the lights have just come on. Unless the video is not showing it correctly I dont see how that can be the case. The fuses are off so they should have no power.

Is all the power to these pixels coming through the SRx2? You are not doing power injection?

Does this only happen on the SRx2 ... not on a SRx1?

Strod35 commented 2 months ago

Keith,

I have the following with No power injection in my show at this time. This happens only on the SRx receivers and on each of the channels from the F16V5. I have moved them around and I tried only one receiver to the F16. I have tried only SRx2 and only SRx1. I have 2 SRx2’s and three SRx1’s and this is the same on all of them.

I am going to go back a revision on the F16 and the SRx’s and see what happens. I did not see this in the spring and I just upgraded the F16 and SRx’s to the latest builds. I am not Chaining off any of the SRx’s but I may move an SRx1 to my first SRx2 Channel C and see what happens there. Unfortunately I don’t have another F16V5 to try. I will purchase one this winter.

At the 1:19 mark my SRx1 the lights came on the Prop. Sorry I did not film that SRx1 prop. I mistakenly mentioned lights on. Ignore my comment on at the 1:19 mark and refer to the 1:28 where the SRx2 lights came on the prop.

Time Stamps to Video – Video of SRx2 – SRx1 operates the same.

Ignore this comment in the video as I was looking at my SRx1 Prop, not being filmed and misspoke.

My set-up

F16V5 --> SRx2 Channel 17-20 A&B - 17A Lights 19 lights

F16V5 --> SRx1 Channel 21-24 A - 21A Lights 19 lights

F16V5 --> SRx2 Channel 17-20 A&B - 25A Lights 19 lights

My Best Regards,

Tim Strodtbeck

From: Keith Westley @.> Sent: Thursday, September 19, 2024 4:16 AM To: Pixelcontroller/f16v5_issues @.> Cc: Strod35 @.>; Author @.> Subject: Re: [Pixelcontroller/f16v5_issues] F16 V5 Fuses Toggle ON (Issue #6)

In your video ~ 1:19 I can see all the fuses are off ... but your voice over says that the lights have just come on. Unless the video is not showing it correctly I dont see how that can be the case. The fuses are off so they should have no power.

Is all the power to these pixels coming through the SRx2? You are not doing power injection?

Does this only happen on the SRx2 ... not on a SRx1?

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keithsw1111 commented 2 months ago

I think we are going to need to do a call at some point but before we do.

  1. I want to summarise all the above information to ensure i have it all right. Details are spread across a number of posts and it is getting a little confusing:

Other symptoms

  1. I need to try to reproduce this. So can you:
    • insert a SD card in controller
    • hold down left + right buttons and power cycle the controller
    • at the screen prompt press up arrow to save the controller config to SD card
    • grab the CTRLCFG.DAT file off the controller and email it to us We can then load this and ensure our controller is in an identical state to yours.
Strod35 commented 2 months ago

Keith,

I am putting together a whole summary PPT file with pictures. I was able to prove everything is fine with Firmware 28, 30, 31. But when I go to Build 32 it is bad. I will send later today. See the attached Config file.

My Best Regards,

Tim Strodtbeck

From: Keith Westley @.> Sent: Friday, September 20, 2024 2:16 AM To: Pixelcontroller/f16v5_issues @.> Cc: Strod35 @.>; Author @.> Subject: Re: [Pixelcontroller/f16v5_issues] F16 V5 Fuses Toggle ON (Issue #6)

I think we are going to need to do a call at some point but before we do.

  1. I want to summarise all the above information to ensure i have it all right. Details are spread across a number of posts and it is getting a little confusing:

Other symptoms

  1. I need to try to reproduce this. So can you:
    • insert a SD card in controller
    • hold down left + right buttons and power cycle the controller
    • at the screen prompt press up arrow to save the controller config to SD card
    • grab the CTRLCFG.DAT file off the controller and email it to us We can then load this and ensure our controller is in an identical state to yours.

— Reply to this email directly, view it on GitHub https://github.com/Pixelcontroller/f16v5_issues/issues/6#issuecomment-2363135728 , or unsubscribe https://github.com/notifications/unsubscribe-auth/BDDPL573R4RERKURFSF5QX3ZXPKSHAVCNFSM6AAAAABOFHNO7GVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGNRTGEZTKNZSHA . You are receiving this because you authored the thread. https://github.com/notifications/beacon/BDDPL55QQFBZA4OFZX6JMP3ZXPKSHA5CNFSM6AAAAABOFHNO7GWGG33NNVSW45C7OR4XAZNMJFZXG5LFINXW23LFNZ2KUY3PNVWWK3TUL5UWJTUM3KLPA.gif Message ID: @. @.> >

Strod35 commented 2 months ago

Keith,

See the attached PPT summary.

Also Comments below in Blue.

My Best Regards,

Tim Strodtbeck

From: Keith Westley @.> Sent: Friday, September 20, 2024 2:16 AM To: Pixelcontroller/f16v5_issues @.> Cc: Strod35 @.>; Author @.> Subject: Re: [Pixelcontroller/f16v5_issues] F16 V5 Fuses Toggle ON (Issue #6)

I think we are going to need to do a call at some point but before we do.

  1. I want to summarise all the above information to ensure i have it all right. Details are spread across a number of posts and it is getting a little confusing:

Other symptoms

  1. I need to try to reproduce this. So can you: - Done
    • insert a SD card in controller
    • hold down left + right buttons and power cycle the controller
    • at the screen prompt press up arrow to save the controller config to SD card
    • grab the CTRLCFG.DAT file off the controller and email it to us We can then load this and ensure our controller is in an identical state to yours.

— Reply to this email directly, view it on GitHub https://github.com/Pixelcontroller/f16v5_issues/issues/6#issuecomment-2363135728 , or unsubscribe https://github.com/notifications/unsubscribe-auth/BDDPL573R4RERKURFSF5QX3ZXPKSHAVCNFSM6AAAAABOFHNO7GVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGNRTGEZTKNZSHA . You are receiving this because you authored the thread. https://github.com/notifications/beacon/BDDPL55QQFBZA4OFZX6JMP3ZXPKSHA5CNFSM6AAAAABOFHNO7GWGG33NNVSW45C7OR4XAZNMJFZXG5LFINXW23LFNZ2KUY3PNVWWK3TUL5UWJTUM3KLPA.gif Message ID: @. @.> >

keithsw1111 commented 2 months ago

Can you email me the ppt ... sending attachments via email to github does not work.

keithsw1111 commented 2 months ago

CFG file also did not get to me.

keithsw1111 commented 2 months ago

Fixed with interim build sent to user.