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PlantReactome / testing-issues

Tracker for issues discovered during pre-release testing.
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Feedback form not sending email #19

Open preecej opened 5 years ago

preecej commented 5 years ago

https://plantreactomedev.oicr.on.ca/content/query?q=Q2QMV9&species=Oryza+sativa&cluster=true

Look for internal server error?

preecej commented 5 years ago

@elserj You will find email config entries files in the /content web app. I would start there, along with checking the logs when generating the error by pressing [Send]: "Could not send your email. Try again or please email us at help@reactome.org"

A generic example of the error: https://plantreactomedev.oicr.on.ca/content/query?q=cookie+monster&species=Oryza+sativa&cluster=true

I also need to change that email address in the err msg; may be a Java-compiled value. We'll see.

elserj commented 5 years ago

Email address changed in WEB-INF/pages/search/contactForm.jsp. Change is not reflected until the cache is deleted. Delete cache by removing/moving /etc/apache-tomcat*/work/Catalina/localhost/content{or other webapp folder}. May need to also reload webapp via tomcat manager.

Email not working at all is probably from lack of sendmail/mail client on machine. Will work further on after release is done.

elserj commented 1 year ago

Received a new complaint this doesn't work, so looking in to it again.

Mail does work from CLI, so something else is wrong. Might be something internal to the /content webapp.