PlayCover / PlayCover

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[Bug]: Sword Art Online: Integral Factor (SAOIF) and Toram Online in-game screenshots failed #968

Open RellikJaeger opened 1 year ago

RellikJaeger commented 1 year ago

Describe the bug

The in-game screenshots failed to save in the Sword Art Online: Integral Factor (SAOIF) and Toram Online games. I'm using PlayCover v2.0.5 GitHub released version.

Steps to reproduce

Open SAOIF, open the item shortcut bar, and press, and hold the camera icon on the left side of the bar. It will show failed to save screenshot message.

Open Toram Online, go to Menu > Settings > Shortcuts > click on the empty button and select Screenshot, close the menu. Click on the screenshot button. It will show failed to save screenshot message.

Expected behaviour

In-game screenshot functions should not fail to save after giving all file access on macOS.

Crash log

There's no crash log for this bug. The games are working well.

What version of PlayCover are you using?

2.0.4

What version of macOS are you using?

Ventura (macOS 13)

Issue Language

ohaiibuzzle commented 1 year ago

Try right clicking the app > Open App Data, then look into the Documents directory inside the app data Some apps ends up saving their screenshots there for some reason You can also try pressing Cmd + , and go to the Permissions tab to see if that is set

RellikJaeger commented 1 year ago

Try right clicking the app > Open App Data, then look into the Documents directory inside the app data Some apps ends up saving their screenshots there for some reason You can also try pressing Cmd + , and go to the Permissions tab to see if that is set

I searched for in-game screenshots in the App Data directory as instructed but couldn't find screenshots for both games. I also checked the system permissions again using the Command + , shortcut, and found that permission had already been granted.