I noticed that when paying through Plisio on our site, the customer receives multiple duplicate e-mails. When making an order for the exact same product using a credit/debit card (Stripe), only one e-mail appears.. This indicates to me that the duplicate e-mails are caused by the Plisio plugin.
Order 5537 - paid with Plisio
5:47 PM - Initially after the order was placed
5:48 PM - I'm guessing when Plisio created the payment, maybe?
5:48 PM - ?
6:14 PM - Once the order was completed
All have the same subject and e-mail content.
Order 5539 -paid with credit/debit card
6:01 PM - Initially after the order was placed (no other e-mails were received on this order)
While we do have a custom e-mail template set up for "processing order", the same e-mail should not appear except for "processing order".
Hello,
We’re using Plisio version 2.0 on WooCommerce.
I noticed that when paying through Plisio on our site, the customer receives multiple duplicate e-mails. When making an order for the exact same product using a credit/debit card (Stripe), only one e-mail appears.. This indicates to me that the duplicate e-mails are caused by the Plisio plugin.
Order 5537 - paid with Plisio
All have the same subject and e-mail content.
Order 5539 -paid with credit/debit card
While we do have a custom e-mail template set up for "processing order", the same e-mail should not appear except for "processing order".