Open solberghu opened 3 years ago
Is the system correctly detected with NDI Track?
Yes, It's detected correctly with NDI toolviewer. You can refer the image.
I own both the NDI P4 and P7 position cameras. There is no problem driving the NDI P7 on the plusapp system, as you can see from the pictures below. Do I need to make any adjustments to the xml file to drive the old NDI P4 camera? Because it only has an RS232/RS485 connection port.
Is the system correctly detected with NDI Track?
Can you offer any solutions?
If the system works with NDI Track, then it should work with Plus. Can you upload the Plus log?
092321_181135_PlusLog.txt You can to refer the plus log txt file.
Hi, I use the PlusApp-2.3.0.4272-Win32 version. The old NDI sensor is connected successful. Does the version is working with silcer 4.1?
These are extremely old versions. Unfortunately we cannot support all versions. I recommend you update to the latest stable versions for both software.
Hi adamrankin, Can you offer any solutions in old NDI sensor apply plusapp newly version?
The interface hasn't changed, but the software around it has. What did the log say for the latest versions?
time|level|timeoffset|message|location 092321_181135.986|INFO|000.000000| System start timestamp: 3754| in E:\D\PSNP64b\PlusLib\src\PlusCommon\vtkPlusAccurateTimer.cxx(51) 092321_181135.989|INFO|000.002000| Software version: Plus-2.8.0.62873a16 - Win64| in vtkPlusLogger(188) 092321_181135.989|INFO|000.002000| Logging at level 3 (INFO) to file: C:/Users/solberg/PlusApp-2.8.0.20191105-Win64/data/092321_181135_PlusLog.txt| in E:\D\PSNP64b\PlusLib\src\PlusServer\Tools\PlusServer.cxx(81) 092321_181136.009|INFO|000.022000| Server status: Reading configuration.| in E:\D\PSNP64b\PlusLib\src\PlusServer\Tools\PlusServer.cxx(92) 092321_181136.009|INFO|000.022000| Server status: Connecting to devices.| in E:\D\PSNP64b\PlusLib\src\PlusServer\Tools\PlusServer.cxx(103) 092321_181136.079|ERROR|000.093000| Failed to detect device on serial port COM2 (index 1). Error opening serial connection| in E:\D\PSNP64b\PlusLib\src\PlusDataCollection\NDICAPITracking\vtkPlusNDITracker.cxx(332) 092321_181136.081|ERROR|000.094000| Unable to connect to NDI device.| in E:\D\PSNP64b\PlusLib\src\PlusDataCollection\NDICAPITracking\vtkPlusNDITracker.cxx(311) 092321_181136.081|ERROR|000.094000| TrackerDevice: Cannot connect to data source, ConnectInternal failed| in E:\D\PSNP64b\PlusLib\src\PlusDataCollection\vtkPlusDevice.cxx(1147) 092321_181136.082|ERROR|000.095000| Unable to connect device: TrackerDevice.| in E:\D\PSNP64b\PlusLib\src\PlusDataCollection\vtkPlusDataCollector.cxx(353) 092321_181136.085|ERROR|000.098000| Datacollector failed to connect to devices| in E:\D\PSNP64b\PlusLib\src\PlusServer\Tools\PlusServer.cxx(106)
Have you tried it with no COM port specified?
Remove the serialport="" line in the config
ok, I remove the serialport="", but it happen error.
time|level|timeoffset|message|location 092821_115125.298|INFO|000.000000| System start timestamp: 9058| in E:\D\PSNP64b\PlusLib\src\PlusCommon\vtkPlusAccurateTimer.cxx(51) 092821_115125.300|INFO|000.002000| Software version: Plus-2.8.0.62873a16 - Win64| in vtkPlusLogger(188) 092821_115125.300|INFO|000.002000| Logging at level 3 (INFO) to file: C:/Users/solberg/PlusApp-2.8.0.20191105-Win64/data/092821_115125_PlusLog.txt| in E:\D\PSNP64b\PlusLib\src\PlusServer\Tools\PlusServer.cxx(81) 092821_115125.305|INFO|000.007000| Server status: Reading configuration.| in E:\D\PSNP64b\PlusLib\src\PlusServer\Tools\PlusServer.cxx(92) 092821_115125.313|INFO|000.015000| Server status: Connecting to devices.| in E:\D\PSNP64b\PlusLib\src\PlusServer\Tools\PlusServer.cxx(103) 092821_115132.948|ERROR|007.650000| Failed to detect device. Port scanning failed. Error opening serial connection| in E:\D\PSNP64b\PlusLib\src\PlusDataCollection\NDICAPITracking\vtkPlusNDITracker.cxx(332) 092821_115132.948|ERROR|007.650000| Unable to connect to NDI device.| in E:\D\PSNP64b\PlusLib\src\PlusDataCollection\NDICAPITracking\vtkPlusNDITracker.cxx(311) 092821_115132.948|ERROR|007.650000| TrackerDevice: Cannot connect to data source, ConnectInternal failed| in E:\D\PSNP64b\PlusLib\src\PlusDataCollection\vtkPlusDevice.cxx(1147) 092821_115132.949|ERROR|007.651000| Unable to connect device: TrackerDevice.| in E:\D\PSNP64b\PlusLib\src\PlusDataCollection\vtkPlusDataCollector.cxx(353) 092821_115132.950|ERROR|007.652000| Datacollector failed to connect to devices| in E:\D\PSNP64b\PlusLib\src\PlusServer\Tools\PlusServer.cxx(106)
Can you show me a screenshot of NDI Track with the device?
You can refer the images, thanks!!!
Hmm, I wonder if this is a port numbering issue. Are you able to try renumbering it in Windows to Port 1-4?
Hi. The model of my old polaris camera is "Polaris Hybrid Position Sensor". It only connected with the com port. I can connect the camera through the NDI ToolViewer. It has a com port and is connected with the pc through com-usb adapter. The pc recognize it. But still cannot connect with plus. I create and choose “ndi polaris tracker with passive markers” as configuration xml file. and I tried to type “Serial Port = the com port number i have” but still no connection. Do you have ideas especially for this kind of Polaris camera connection? In the attach file is my configuration xml.
regards,