Images not loading on Lacunastories site

[pguerr061703]

I am running Lacunastories on a virtual host running Ubuntu 16.04 When you create a course, or add materials to a course you must add an image or you can't progress/save what you do. I seem to be able to add the images that represent the courses and the materials, but then they don't show up when I save the material, (upon viewing the site). Where do images (for courses in Lacunastories) get saved? What directory? Is this a permission issue? Can someone please help me? Faculty members are getting frustrated that they don't see the images for their courses.

[dabush]

Hi, sorry you're having this problem. I suspect it is a permissions issue, and @mwidner can tell me if I'm wrong, but I wanted to confirm that by default the files get stored in site/default/files (and then in various sub-directories depending on how they're being uploaded).

[mwidner]

Yes, that's the directory that get saved to. You can try clearing all the caches. Also, check that the directory in which the files gets saved are writable for the web server.

[dabush]

Also to be more precise, the course image goes to site/default/files, the course image as it is displayed on the front page goes to site/default/files/styles/course-views-style/public

[mwidner]

Right, but these are all automatically generated by Lacuna. It sounds like the sites/default/files directory isn't writable by the web server. Here's some troubleshooting documentation: https://www.drupal.org/docs/7/install/setting-up-the-files-directory

[pguerr061703]

Its still not working. faculty still cannot load images, and I confirmed the directory permissions:

root@servername # /var/www/html/sites/default# ls -tlr total 76 -rw-r--r-- 1 root root 23557 Feb 1 19:26 settings.php -rw-r--r-- 1 root root 23196 Mar 20 17:03 default.settings.php drwxrwx--- 10 www-data root 4096 Apr 25 13:59 files root@servername # /var/www/html/sites/default#

Maybe the parent director /var/www/html/sites need to be chmod to 777 ?? root@servername # /var/www/html# ls -ld sites drwxr-xr-x 4 root root 4096 Jan 26 12:25 sites

[mwidner]

Try this:

chown -R www-data:www-data /var/www/html/sites/default/files drush image-flush --all

Then, if you're still having a problem, try uploading a new image, then check the web server's logs and the Drupal logs to see if there were any error messages.

[pguerr061703]

The last command gave me an error regarding bootstrap ?

drush image-flush --all

Command image-flush needs a higher bootstrap level to run - you will [error] need to invoke drush from a more functional Drupal environment to run this command. Command image-flush requires Drupal core version 7+ to run. [error] The drush command 'image-flush' could not be executed. [error] A Drupal installation directory could not be found [error]

[mwidner]

You have to run drush from within the site's directory. So, be sure to be inside the Lacuna directory first, before trying the drush command.

[pguerr061703]

Thank you.