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Polkadex-Substrate / Polkadex-Open-Beta

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THEA withdrawal - balances.LiquidityRestrictions? #512

Open jaymansfield opened 1 year ago

jaymansfield commented 1 year ago

Receiving a message "balances.LiquidityRestrictions" when trying to withdrawal even though I have sufficient balance.

I'm trying to withdrawal 0.5 GLMR

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image onchainaddress:{esm99RRxKvainDsRR6UHRcju4vNnAw1ouZEw64Yfn12tc6HpQ}

pavankanteti commented 1 year ago

Did you check if you have enough PDEX to pay the fee?

jaymansfield commented 1 year ago

@pavankanteti Yes I have PDEX to cover gas and enough GLMR to cover the withdrawal. I'm not sure whats going wrong just tried again and its still not working. Still showing "balances.LiquidityRestrictions".

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Gauthamastro commented 1 year ago

@pavankanteti Yes I have PDEX to cover gas and enough GLMR to cover the withdrawal. I'm not sure whats going wrong just tried again and its still not working. Still showing "balances.LiquidityRestrictions".

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LiquidityRestrictions error is thrown when your PDEX is locked or staked and cannot be used for paying fees. It is thrown when trying to transfer fees in PDEX from your accounts; try to do it again with 2 extra PDEX in your account.

jaymansfield commented 1 year ago

@Gauthamastro @pavankanteti Still not working.. I have 196 pdex and 0.74 GLMR (there are no locks according to THEA asset page, and its not staked this is the testnet). I'm trying to withdrawal 0.1 GLMR and im getting balances.LiquidityRestrictions

Wallet address esnbKSRnU1WKNgJewte4asokmCWwiKBL2HeVWS3NSYEiZfoYc

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jaymansfield commented 1 year ago

So I do have some locks according to polkadot.js. but i still have 5 pdex available so there should still be enough for the gas fee

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