Proxy errors when trying to access the website

[bonnielu]

I ran into the following errors when trying to access https://filogeneti.ca/CoVizu/

[GopiGugan]

The proxy server could not handle the request Reason: Error during SSL Handshake with remote server

[ArtPoon]

I am able to log into the server via ssh. There are two node processes running 100% CPU each.

[ArtPoon]

Did our SSL certificate expire?

[GopiGugan]

Did our SSL certificate expire?

Could be that the certificate expired for shiny.filogeneti.ca:

[ArtPoon]

I can connect to other websites on the server just fine.

[ArtPoon]

I'm getting a different expiry date, did you just do a renewal @GopiGugan ?

[GopiGugan]

It looks like there is a mismatch in certificates:

Navigating to https://filogeneti.ca/covizu/ displays the updated certificate, but accessing filogeneti.ca on the specific port for https requests for Covizu displays the expired certificate.

Looking into which certificate the node server is pointing to

[ArtPoon]

looks like we're back up!

[GopiGugan]

looks like we're back up!

Yes, had to restart the pm2 services. Need to investigate whether the pm2 services need to be restarted to read the updated SSL certificate.

[ArtPoon]

thanks for the heads up @bonnielu

[ArtPoon]

Leaving this issue open until we understand why pm2 failed to load the renewed certificate

[GopiGugan]

This seems to be a known issue https://github.com/Unitech/pm2/issues/5175. We may even be having issues reloading our other data files. The only workaround currently is to completely stop/kill and start pm2.

We should look at alternatives to pm2 for zero downtime deployments until #433 is complete

[ArtPoon]

Let's go with a manual process kill and restart for now, thanks!

[ArtPoon]

Closing this issue, write a new issue to look for a longer term solution (alternative to pm2)