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PortableApps / Toucan

sync, backup and secure, all in one place
http://portableapps.com/apps/utilities/toucan
GNU General Public License v2.0
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*** caught unhandled unknown exception; terminating #25

Closed xiiviii closed 4 years ago

xiiviii commented 5 years ago

hi,

been using toucan since 2012 however after migrating to win 10, the only functional toucan on my win 10 (1809) is version 3.1 - any build above that gives a warning msg as indicated in the title (*** caught unhandled unknown exception; terminating)

do not know what dll's missing and no toucan updates worked

Please advise or investigate Thank you in advance!

toucan

alex-ter commented 5 years ago

Hmm, that's interesting (and indeed the message is quite non-informative) - I test each release on Windows 10 and Windows 7 and haven't seen anything like this and no one reported this as well. So let's see what could this be.

Several questions to understand the situation better:

  1. Which version of PortableApps framework application do you have? (Portableapps app -> Help -> About)
  2. Could you please post the listing of the <your PA installation root>\PortableApps\Toucan\App\Toucan directory, with filenames and file modification times?

In the meanwhile I'll see if by any chance my test VM doesn't have namely 1809 and that makes a difference.

alex-ter commented 5 years ago

One clarification - for the second part, please update the application first to the latest release, 3.1.7.

+one more thing, please check Windows Event Log, Applications section to see if there's anything more useful around the time when the app fails.

xiiviii commented 4 years ago

hi alex-ter,

updated win 10 to v1903 last night and problems just went away not sure what caused it but glad the newest release 3.1.7 works

thanks for your time!

best

alex-ter commented 4 years ago

That's interesting and thanks for reporting back!