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Portalum / Portalum.Zvt

A .NET Zvt Library for Payment Terminals (C#)
MIT License
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girocard issues #6

Closed Proggopogo closed 2 years ago

Proggopogo commented 2 years ago

Hello, I am running into issues with girocards. They work via NFC, but never via the terminal. I tested a bunch of cards, and every payment method works, only girocard via pinpad doesn't. Any ideas why?

tinohager commented 2 years ago

what does the log file say?

Proggopogo commented 2 years ago

The TestUi doesn't work for me, even after I modified the code with the port and password, so I used my own application. I request Cardtype and error messages. The issue doesn't seem to be girocard on it's own, but rather cards that have multiple payment options. I have a Mastercard here with both Giropay and Mastercard on it. When I insert it into the terminal, it asks me which payment option I want to use. If I select Mastercard and enter the pin, it works fine. If I select girocard and do the same, it aborts the payment. I receive the card type "girocard", followed by the error message "card unknown", and an abort. Similar issues occur with a Maestrocard and one that inlcudes Vpay alongside girocard. Using them via NFC works tho.

Edit: A pure girocard works both ways.

tinohager commented 2 years ago

And what is in the log file of the TestUi can you show the communication history?

Proggopogo commented 2 years ago

This is the log entry:

11:08:51.617 INF Portalum.Zvt.TcpNetworkDeviceCommunication Connected 192.168.0.77:22000 11:08:56.655 INF Portalum.Zvt.ZvtClient PaymentAsync - Execute with amount of:0,01 11:08:56.658 DBG Portalum.Zvt.ZvtClient SendCommandAsync - Send command to PT 11:08:56.660 DBG Portalum.Zvt.TcpNetworkDeviceCommunication SendAsync - 06-01-07-04-00-00-00-00-00-01 11:08:56.692 DBG Portalum.Zvt.TcpNetworkDeviceCommunication Receive - 80-00-00 11:09:07.713 DBG Portalum.Zvt.TcpNetworkDeviceCommunication Receive - 04-0F-6B-27-7A-04-00-00-00-00-00-01-0B-00-00-79-0C-11-07-35-0D-11-29-0E-25-12-17-00-01-19-70-22-F1-F0-68-05-90-44-11-00-10-05-41-4F-29-75-01-13-41-87-00-17-8A-05-8C-00-8B-F0-F9-67-69-72-6F-63-61-72-64-00-06-28-2F-0C-1F-10-01-00-1F-11-01-01-1F-12-01-01-60-0C-43-0A-A0-00-00-03-59-10-10-02-80-01-45-04-21-00-00-00-1F-16-03-01-FC-3B 11:09:07.714 DBG Portalum.Zvt.TcpNetworkDeviceCommunication SendAsync - 80-00-00 11:09:07.720 INF Portalum.Zvt.ZvtClient Parse - No parser available for 0D Date, format MMDD (see also AA) 11:09:07.720 INF Portalum.Zvt.ZvtClient Parse - No parser available for 19 Status-byte as defined in Registration (06 00) / Payment-type as defined in Authorization (06 01) / Card-type as defined in Read Card (06 C0) 11:09:07.720 INF Portalum.Zvt.ZvtClient Parse - No parser available for 22 PAN / EF_ID, 'E' used to indicate a masked numeric digit1. If the card-number contains an odd number of digits, it is padded with an ‘F’. 11:09:07.721 INF Portalum.Zvt.ZvtClient Parse - No parser available for 8C Card-type-ID of the network operator (see also 8A) 11:09:07.725 DBG Portalum.Zvt.ZvtClient ProcessTlvInfoAction - No action defined for Tag:2F 11:09:07.725 INF Portalum.Zvt.ZvtClient ParseInternal - Cannot found a process action for tag:1F11 Primitive 11:09:07.726 INF Portalum.Zvt.ZvtClient ParseInternal - Cannot found a process action for tag:60 Constructed 11:09:07.726 INF Portalum.Zvt.ZvtClient ParseInternal - Cannot found a process action for tag:43 Primitive 11:09:07.726 INF Portalum.Zvt.ZvtClient ParseInternal - Cannot found a process action for tag:45 Primitive 11:09:07.726 INF Portalum.Zvt.ZvtClient ParseInternal - Cannot found a process action for tag:1F16 Primitive 11:09:07.766 DBG Portalum.Zvt.TcpNetworkDeviceCommunication Receive - 06-1E-3C-7A-06-39-49-01-00-2F-0C-1F-10-01-00-1F-11-01-01-1F-12-01-01-60-10-41-02-00-05-43-0A-A0-00-00-03-59-10-10-02-80-01-08-02-00-17-1F-2B-03-00-00-79-45-04-21-00-00-00-1F-16-03-01-FC-3B 11:09:07.766 DBG Portalum.Zvt.TcpNetworkDeviceCommunication SendAsync - 80-00-00 11:09:07.766 DBG Portalum.Zvt.ZvtClient ProcessData - 'Abort' received card unknown

tinohager commented 2 years ago

The Payment Terminal send direct after Authorization (06 01), this feedback

image

I have never received this command on my terminals - it has yet to be implemented, Abort (06 1E). But this has nothing to do with your error, since it only happens afterwards. 06-1E-3C-7A-06-39-49-01-00-2F-0C-1F-10-01-00-1F-11-01-01-1F-12-01-01-60-10-41-02-00-05-43-0A-A0-00-00-03-59-10-10-02-80-01-08-02-00-17-1F-2B-03-00-00-79-45-04-21-00-00-00-1F-16-03-01-FC-3B

Proggopogo commented 2 years ago

I don't really know what to do with this error. especially since NFC works just fine, even via girocard. Do you have any idea how to resolve this issue? Any help would be appreciated.

tinohager commented 2 years ago

Have they contacted their payment provider with this error yet?

Proggopogo commented 2 years ago

I'll give that a shot. I couldn't find anything regarding that issue online. Maybe it has to do with the cards being prepaid ones, fleet cards basically. But that still doesn't explain why the raw girocard works.

Proggopogo commented 2 years ago

I contacted the terminal company and found out that Debit cards aren't allowed. The two testing cards causing me trouble are probably getting treated as such, and thus are being denied. That explains it.