Cannot finish the login flow

thiendangvan commented 8 months ago

Describe the bug I cannot finish the login flow. After I verify my email -> create a PIN code -> verify my face ID -> I will be redirected to the create PIN code screen

Necessary information package.json + yarn.lock files: https://drive.google.com/drive/folders/17xX2dR9_WNa56ws-Xvpa-zJmGO-M2q3p?usp=sharing

To Reproduce

verify email
create pin code
verify face ID

Expected behavior should finish the login flow after verifying the face ID successfully

Screenshots https://drive.google.com/file/d/1II82cnbw45zlZUqYHWM7Gx5MQioozEsw/view?usp=sharing

Environment (please complete the following information):

OS: IOS
Version: 17.3.1
Portkey SDK version: 2.0.0-beta.2

wade-portkey commented 8 months ago

hi, @thiendangvan , we have fixed this bug yesterday, and the released version SDK will be released this evening, you can try it this evening or tomorrow morning.

thiendangvan commented 8 months ago

hi, @thiendangvan , we have fixed this bug yesterday, and the released version SDK will be released this evening, you can try it this evening or tomorrow morning.

okay got it thanks thanks @wade-portkey . btw i wanna ask have you got this issue during development on Mac? The SDK shows a blank screen after calling the login method:

wade-portkey commented 8 months ago

hi, @thiendangvan , we have fixed this bug yesterday, and the released version SDK will be released this evening, you can try it this evening or tomorrow morning.

okay got it thanks thanks @wade-portkey . btw i wanna ask have you got this issue during development on Mac. The SDK shows a blank screen after calling the login method:

We have not encountered this issue. I suspect it is caused by the same reason as the one above. I will release a new beta version that has fixed the above issue. You can try it, and if there are still problems, please tell us.

wade-portkey commented 8 months ago

hi, @thiendangvan , we have fixed this bug yesterday, and the released version SDK will be released this evening, you can try it this evening or tomorrow morning.

okay got it thanks thanks @wade-portkey . btw i wanna ask have you got this issue during development on Mac. The SDK shows a blank screen after calling the login method:

We have not encountered this issue. I suspect it is caused by the same reason as the one above. I will release a new beta version that has fixed the above issue. You can try it, and if there are still problems, please tell us.

The new beta version is 2.0.0-beta.3, you can try it.

thiendangvan commented 8 months ago

The new beta version is 2.0.0-beta.3, you can try it.

let me try

thiendangvan commented 8 months ago

We have not encountered this issue. I suspect it is caused by the same reason as the one above. I will release a new beta version that has fixed the above issue. You can try it, and if there are still problems, please tell us.

hi @wade-portkey, I'm still getting the same issue after update the 2.0.0-beta.3. steps:

update SDK version to 2.0.0-beta.3
npx expo prebuild --clean
expo ios
call the login method -> show a blank screen

logs when I calling the login method:

DEV2FOD] [I] <MMKV.cpp:167::initialize> version v1.3.3, page size 16384, arch arm64-v8a
[DEV2FOD] [I] <MMKV.cpp:219::initializeMMKV> Apple Device: 0, version: 64, mlock enabled: 0
[DEV2FOD] [I] <MMKV.cpp:226::initializeMMKV> root dir:
/Users/thiendang201/Library/Developer/CoreSimulator/Devices/CB00D97A-070A-45CB-808E-4225AB7B4724/data/Containers/Data/Application/FA4B5ADF-7848-4218-8678-E793DCA986C6/Documents/mmkv
[DEV2FOD] [I] <MMKV_OSX.cpp:99::setIsInBackground> g_isInBackground:0
[DEV2FOD] [I] <libMMKV.mm:116::+[MMKV initializeMMKV:logLevel:handler:]> appState:0
[DEV2FOD] [I] <MemoryFile.cpp:97::open> open fd[0x27],
/Users/thiendang201/Library/Developer/CoreSimulator/Devices/CB00D97A-070A-45CB-808E-4225AB7B4724/data/Containers/Data/Application/FA4B5ADF-7848-4218-8678-E793DCA986C6/Documents/mmkv/portkey-sdk
[DEV2FOD] [I] <MemoryFile.cpp:202::mmap> mmap to address [0x1035a8000], oldPtr [0x0],
[/Users/thiendang201/Library/Developer/CoreSimulator/Devices/CB00D97A-070A-45CB-808E-4225AB7B4724/data/Containers/Data/Application/FA4B5ADF-7848-4218-8678-E793DCA986C6/Documents/mmkv/portkey-sdk]
[DEV2FOD] [I] <MemoryFile_OSX.cpp:35::tryResetFileProtection> protection on
[/Users/thiendang201/Library/Developer/CoreSimulator/Devices/CB00D97A-070A-45CB-808E-4225AB7B4724/data/Containers/Data/Application/FA4B5ADF-7848-4218-8678-E793DCA986C6/Documents/mmkv/portkey-sdk]
is (null)
[DEV2FOD] [I] <MemoryFile.cpp:97::open> open fd[0x28],
/Users/thiendang201/Library/Developer/CoreSimulator/Devices/CB00D97A-070A-45CB-808E-4225AB7B4724/data/Containers/Data/Application/FA4B5ADF-7848-4218-8678-E793DCA986C6/Documents/mmkv/portkey-sdk.crc
[DEV2FOD] [I] <MemoryFile.cpp:202::mmap> mmap to address [0x1035cc000], oldPtr [0x0],
[/Users/thiendang201/Library/Developer/CoreSimulator/Devices/CB00D97A-070A-45CB-808E-4225AB7B4724/data/Containers/Data/Application/FA4B5ADF-7848-4218-8678-E793DCA986C6/Documents/mmkv/portkey-sdk.crc]
[DEV2FOD] [I] <MemoryFile_OSX.cpp:35::tryResetFileProtection> protection on
[/Users/thiendang201/Library/Developer/CoreSimulator/Devices/CB00D97A-070A-45CB-808E-4225AB7B4724/data/Containers/Data/Application/FA4B5ADF-7848-4218-8678-E793DCA986C6/Documents/mmkv/portkey-sdk.crc]
is (null)
[DEV2FOD] [I] <MMKV_IO.cpp:210::loadMetaInfoAndCheck> meta file [portkey-sdk] has flag [0]
[DEV2FOD] [I] <MMKV_IO.cpp:80::loadFromFile> loading [portkey-sdk] with 0 actual size, file size 16384,
InterProcess 0, meta info version:4
[DEV2FOD] [I] <MMKV_IO.cpp:129::loadFromFile> loaded [portkey-sdk] with 0 key-values

thiendangvan commented 8 months ago

if u need more info abt my environments like node version, pod version, macOS version, ... pls tell me

wade-portkey commented 8 months ago

We have not encountered this issue. I suspect it is caused by the same reason as the one above. I will release a new beta version that has fixed the above issue. You can try it, and if there are still problems, please tell us.

hi @wade-portkey, I'm still getting the same issue after update the 2.0.0-beta.3. steps:

update SDK version to 2.0.0-beta.3
npx expo prebuild --clean
expo ios
call the login method -> show a blank screen

logs when I calling the login method:

DEV2FOD] [I] <MMKV.cpp:167::initialize> version v1.3.3, page size 16384, arch arm64-v8a
[DEV2FOD] [I] <MMKV.cpp:219::initializeMMKV> Apple Device: 0, version: 64, mlock enabled: 0
[DEV2FOD] [I] <MMKV.cpp:226::initializeMMKV> root dir:
/Users/thiendang201/Library/Developer/CoreSimulator/Devices/CB00D97A-070A-45CB-808E-4225AB7B4724/data/Containers/Data/Application/FA4B5ADF-7848-4218-8678-E793DCA986C6/Documents/mmkv
[DEV2FOD] [I] <MMKV_OSX.cpp:99::setIsInBackground> g_isInBackground:0
[DEV2FOD] [I] <libMMKV.mm:116::+[MMKV initializeMMKV:logLevel:handler:]> appState:0
[DEV2FOD] [I] <MemoryFile.cpp:97::open> open fd[0x27],
/Users/thiendang201/Library/Developer/CoreSimulator/Devices/CB00D97A-070A-45CB-808E-4225AB7B4724/data/Containers/Data/Application/FA4B5ADF-7848-4218-8678-E793DCA986C6/Documents/mmkv/portkey-sdk
[DEV2FOD] [I] <MemoryFile.cpp:202::mmap> mmap to address [0x1035a8000], oldPtr [0x0],
[/Users/thiendang201/Library/Developer/CoreSimulator/Devices/CB00D97A-070A-45CB-808E-4225AB7B4724/data/Containers/Data/Application/FA4B5ADF-7848-4218-8678-E793DCA986C6/Documents/mmkv/portkey-sdk]
[DEV2FOD] [I] <MemoryFile_OSX.cpp:35::tryResetFileProtection> protection on
[/Users/thiendang201/Library/Developer/CoreSimulator/Devices/CB00D97A-070A-45CB-808E-4225AB7B4724/data/Containers/Data/Application/FA4B5ADF-7848-4218-8678-E793DCA986C6/Documents/mmkv/portkey-sdk]
is (null)
[DEV2FOD] [I] <MemoryFile.cpp:97::open> open fd[0x28],
/Users/thiendang201/Library/Developer/CoreSimulator/Devices/CB00D97A-070A-45CB-808E-4225AB7B4724/data/Containers/Data/Application/FA4B5ADF-7848-4218-8678-E793DCA986C6/Documents/mmkv/portkey-sdk.crc
[DEV2FOD] [I] <MemoryFile.cpp:202::mmap> mmap to address [0x1035cc000], oldPtr [0x0],
[/Users/thiendang201/Library/Developer/CoreSimulator/Devices/CB00D97A-070A-45CB-808E-4225AB7B4724/data/Containers/Data/Application/FA4B5ADF-7848-4218-8678-E793DCA986C6/Documents/mmkv/portkey-sdk.crc]
[DEV2FOD] [I] <MemoryFile_OSX.cpp:35::tryResetFileProtection> protection on
[/Users/thiendang201/Library/Developer/CoreSimulator/Devices/CB00D97A-070A-45CB-808E-4225AB7B4724/data/Containers/Data/Application/FA4B5ADF-7848-4218-8678-E793DCA986C6/Documents/mmkv/portkey-sdk.crc]
is (null)
[DEV2FOD] [I] <MMKV_IO.cpp:210::loadMetaInfoAndCheck> meta file [portkey-sdk] has flag [0]
[DEV2FOD] [I] <MMKV_IO.cpp:80::loadFromFile> loading [portkey-sdk] with 0 actual size, file size 16384,
InterProcess 0, meta info version:4
[DEV2FOD] [I] <MMKV_IO.cpp:129::loadFromFile> loaded [portkey-sdk] with 0 key-values

ok i know, i will attempt to reproduce this issue and resolve it.

wade-portkey commented 8 months ago

hi, @thiendangvan , we have fixed this bug yesterday, and the released version SDK will be released this evening, you can try it this evening or tomorrow morning.

okay got it thanks thanks @wade-portkey . btw i wanna ask have you got this issue during development on Mac? The SDK shows a blank screen after calling the login method:

hi @thiendangvan , is this issue only present when screen recording? does this issue occur when not recording the screen? I want to confirm if this issue is related to screen recording.

thiendangvan commented 8 months ago

hi @thiendangvan , is this issue only present when screen recording? does this issue occur when not recording the screen? I want to confirm if this issue is related to screen recording.

hi @wade-portkey, it is not related to screen recording. it happens on the IOS emulator only, android emulator work fine

wade-portkey commented 8 months ago

hi @thiendangvan , is this issue only present when screen recording? does this issue occur when not recording the screen? I want to confirm if this issue is related to screen recording.

hi @wade-portkey, it is not related to screen recording. it happens on the IOS emulator only, android emulator work fine

I didn't reproduce this issue here. Could you record the entire login flow so that I can try to find the reason.

thiendangvan commented 8 months ago

hi @thiendangvan , is this issue only present when screen recording? does this issue occur when not recording the screen? I want to confirm if this issue is related to screen recording.

hi @wade-portkey, it is not related to screen recording. it happens on the IOS emulator only, android emulator work fine

I didn't reproduce this issue here. Could you record the entire login flow so that I can try to find the reason.

okay okay wait a sec

thiendangvan commented 8 months ago

hi @wade-portkey, pls take a look: https://drive.google.com/file/d/1v__DUvHtGY9n7PmEQmPcaUE2AaMcOV8p/view?usp=sharing

thiendangvan commented 8 months ago

@wade-portkey, may i ask if there are any updates for resolution in package.json? current resolutions:

"resolutions": {
    "@invertase/react-native-apple-authentication": "^2.2.2",
    "@portkey/react-native-sdk": "^2.0.0-beta.2",
    "@react-native-async-storage/async-storage": "^1.17.6",
    "@react-native-google-signin/google-signin": "^8.0.0",
    "expo": "~49.0.15",
    "expo-splash-screen": "~0.20.5",
    "expo-status-bar": "~1.6.0",
    "expo-system-ui": "~2.4.0",
    "expo-device": "~5.4.0",
    "expo-application": "~5.3.0",
    "expo-auth-session": "5.2.0",
    "expo-camera": "~13.4.4",
    "expo-web-browser": "~12.3.2",
    "expo-screen-capture": "~5.3.0",
    "lottie-react-native": "^5.1.5",
    "react": "~18.2.0",
    "react-native": "~0.72.4",
    "react-native-background-timer": "^2.4.1",
    "react-native-config": "^1.4.6",
    "react-native-fast-image": "^8.6.3",
    "react-native-gesture-handler": "~2.12.0",
    "react-native-get-random-values": "1.8.0",
    "react-native-localize": "^2.2.1",
    "react-native-mmkv": "^2.10.2",
    "react-native-pager-view": "6.2.0",
    "react-native-safe-area-context": "4.6.3",
    "react-native-spinkit": "1.5.1",
    "react-native-svg-uri": "^1.2.3",
    "react-native-vector-icons": "^9.1.0",
    "react-native-webview": "^13.6.0",
    "react-native-svg": "13.9.0"
  },

thiendangvan commented 8 months ago

@wade-portkey, may i ask if there are any updates for resolution in package.json? current resolutions:

"resolutions": {
    "@invertase/react-native-apple-authentication": "^2.2.2",
    "@portkey/react-native-sdk": "^2.0.0-beta.2",
    "@react-native-async-storage/async-storage": "^1.17.6",
    "@react-native-google-signin/google-signin": "^8.0.0",
    "expo": "~49.0.15",
    "expo-splash-screen": "~0.20.5",
    "expo-status-bar": "~1.6.0",
    "expo-system-ui": "~2.4.0",
    "expo-device": "~5.4.0",
    "expo-application": "~5.3.0",
    "expo-auth-session": "5.2.0",
    "expo-camera": "~13.4.4",
    "expo-web-browser": "~12.3.2",
    "expo-screen-capture": "~5.3.0",
    "lottie-react-native": "^5.1.5",
    "react": "~18.2.0",
    "react-native": "~0.72.4",
    "react-native-background-timer": "^2.4.1",
    "react-native-config": "^1.4.6",
    "react-native-fast-image": "^8.6.3",
    "react-native-gesture-handler": "~2.12.0",
    "react-native-get-random-values": "1.8.0",
    "react-native-localize": "^2.2.1",
    "react-native-mmkv": "^2.10.2",
    "react-native-pager-view": "6.2.0",
    "react-native-safe-area-context": "4.6.3",
    "react-native-spinkit": "1.5.1",
    "react-native-svg-uri": "^1.2.3",
    "react-native-vector-icons": "^9.1.0",
    "react-native-webview": "^13.6.0",
    "react-native-svg": "13.9.0"
  },

I just updated to "@portkey/react-native-sdk": "^2.0.0-beta.3" and tried again but nothing change 😥

wade-portkey commented 8 months ago

hi, @thiendangvan , we have fixed this bug yesterday, and the released version SDK will be released this evening, you can try it this evening or tomorrow morning.

okay got it thanks thanks @wade-portkey . btw i wanna ask have you got this issue during development on Mac? The SDK shows a blank screen after calling the login method:

I can not reproduce this issue today. may i ask, is it showing the blank screen every time you call the login method now? before this, it was able to show the right content, right? Have you tried uninstalling and reinstalling the app?

thiendangvan commented 8 months ago

I can not reproduce this issue today. may i ask, is it showing the blank screen every time you call the login method now? before this, it was able to show the right content, right? Have you tried uninstalling and reinstalling the app?

hi @wade-portkey, yes it shows a blank screen every time I call the login method i think this issue is related to the expo-dev-client, u can see below video. before install the expo-dev-client i could see the login screen, but after i installed it i saw a blank screen:https://drive.google.com/file/d/1HVRMfrxURPyCqIMNlIMo6kTVq8OWsGL5/view?usp=sharing steps:

npx expo install expo-dev-client

npx expo prebuild

yarn ios

wade-portkey commented 8 months ago

I can not reproduce this issue today. may i ask, is it showing the blank screen every time you call the login method now? before this, it was able to show the right content, right? Have you tried uninstalling and reinstalling the app?

hi @wade-portkey, yes it shows a blank screen every time I call the login method i think this issue is related to the expo-dev-client, u can see below video. before install the expo-dev-client i could see the login screen, but after i installed it i saw a blank screen:https://drive.google.com/file/d/1HVRMfrxURPyCqIMNlIMo6kTVq8OWsGL5/view?usp=sharing steps:

npx expo install expo-dev-client

npx expo prebuild

yarn ios

hi, @thiendangvan . Sorry for this. It seems that there was an error in our development documentation that misled you. You don't need to use expo-dev-client. You can try removing expo-dev-client and then rerunning the project to see if it works correctly on Android and iOS.

thiendangvan commented 8 months ago

hi @wade-portkey, after removed the expo-dev-client it's work fine on both android & ios. but on ios the background is gray

wade-portkey commented 8 months ago

get it, i will find the reason of the issue and solve it.

thiendangvan commented 8 months ago

get it, i will find the reason of the issue and solve it.

thanks thanks

wade-portkey commented 8 months ago

hi @wade-portkey, after removed the expo-dev-client it's work fine on both android & ios. but on ios the background is gray

hi, @thiendangvan , the reason for this issue is that we didn’t upload the iOS image resource files when publishing the npm package. The problem has been fixed now, and the new version is 2.0.1, you can try it.

thiendangvan commented 8 months ago

hi, @thiendangvan , the reason for this issue is that we didn’t upload the iOS image resource files when publishing the npm package. The problem has been fixed now, and the new version is 2.0.1, you can try it.

i see, let me try. thanks @wade-portkey

thiendangvan commented 8 months ago

thanks @wade-portkey. it's ok now. let me close this issue

Portkey-Wallet / react-native-sdk

Cannot finish the login flow #102