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Portugao / MUTicket

MUTicket will handle Tickets for Support
http://webdesign-in-bremen.com
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make the supporter changeable #35

Closed rallek closed 10 years ago

rallek commented 11 years ago

If moree than one supporter are available it might be usefull to address/move the ticket to another supporter by the origin supporter

Portugao commented 11 years ago

At the moment each supporter, signed for a category, gets a mail, if a customer has written a ticket in this category. So each supporter can answer.

Maybe I don't understand your motivations for this issue?!

Portugao commented 11 years ago

If the origin supporter move the ticket to another supporter, so the ticket is adapted by the other supporter, we should send a message to him; by default or optional, standard text or editable?

rallek commented 11 years ago

I would prefere a default message with a standard text which can be edited.

Portugao commented 10 years ago

Implemented.