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Portugao / MUTicket

MUTicket will handle Tickets for Support
http://webdesign-in-bremen.com
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editing a ticket leads to authkey error #47

Closed rallek closed 10 years ago

rallek commented 11 years ago

I have created one Label "wichtig". If I try to edit my ticket and give him the label "wichtig" it leads to the error message after saving:

Sorry! Invalid authorisation key ('authkey'). This is probably either because you pressed the 'Back' button to return to a page which does not allow that, or else because the page's authorisation key expired due to prolonged inactivity. Please refresh the page and try again.

Portugao commented 11 years ago

In frontend or backend?

rallek commented 11 years ago

Backend

I am in the beginning of a new site and want to make a kind of todo list. My testers should be able to add items as well.

Portugao commented 11 years ago

Do you check as admin or user and if as user with which permissions?

rallek commented 11 years ago

I am admin, no permissions created yet. I have another User created. He is the supporter. I have an own supporter group.

Portugao commented 11 years ago

I cannot reproduce. Also the logic of the module is to create and edit tickets only in the frontend. See also #49.

rallek commented 11 years ago

I am now the supporter itself. The Supporter is meber of the supporter group and users. User do have the permission "add". Supporters are allowed to add issues.

If the supporter is adding an item from the frontend this leads to the errormessage:

Error on PGGO Error! The action you wanted to perform was not successful for some reason, maybe because of a problem with what you input. Please check and try again.

rallek commented 11 years ago

same error if the creator of the ticket is only user and no supporter.

I am using a fresh installed 1.3.5. what is patched with a security fix and now named 1.3.6 (old 1.3.6 is becoming 1.3.7 now!) -> http://ci.zikula.org/job/Zikula_Core-1.3.6/ build 19

Portugao commented 11 years ago

Which url do you have with this error?