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Messaging: Auth merge between cloud and website #162

Open MarconLP opened 6 months ago

MarconLP commented 6 months ago

Messaging

Context

We are going to merge the auth between cloud and website. In the future users will login to create posts/questions using their cloud account 2023-12-14 at 08 14 51

Goal

Make users aware of the change. They should open a ticket if they want their account to be attached to another cloud account.

Format

Blog & Email

Audience / Targeting

All current forum users (1661), letting each individually know if their account has been:

cc: @joethreepwood related: https://github.com/PostHog/posthog.com/issues/5847

joethreepwood commented 6 months ago

Great!

There are a few things to do here, I think.

  1. [x] We can add this to https://github.com/PostHog/posthog.com/pull/7307/
  2. [ ] We can include this in the email to Slack users as part of that announcement
  3. [ ] We should, as you say, message existing forum users to tell them how their accounts are merging

@smallbrownbike for 2. how will this impact your plan to give these users an achievement?

@MarconLP for 3, where can I get the user email lists for each of these segments?

joethreepwood commented 6 months ago

Also, @MarconLP How will this function for users who are on self-hosted instances, or who don't have Cloud accounts set up? Will they need to create one in both cases?