search

PostHog / meta

This is a place to discuss non-product issues in public.
MIT License
18 stars 4 forks source link

RFC: Daily onboarding emails for users #184

Closed joethreepwood closed 8 months ago

joethreepwood commented 8 months ago

Going to get started putting this together because an opt-in flow feels uncontroversial, but thoughts appreciated.

Especially interested in thoughts from @MarconLP about common setup issues or questions we can head off here.

charlescook-ph commented 8 months ago

Making it opt in is interesting - you could frame it in a fun way potentially as like a micro-course or something too? (Beyond just 'hey sign up for daily tips').

But happy to try this as an experiment and see what happens!

MarconLP commented 8 months ago

I like this idea and the content covers the most common issues. I think setting up the reverse proxy should be the first email, to avoid "I don't see events in PostHog" tickets for users with an installed AdBlock extension.

joethreepwood commented 8 months ago

Launched this. Will report back with metrics in a few weeks.

joethreepwood commented 8 months ago

Just for transparency, we have deactivated this campaign today after only seeing 11 users sign up for it.