Product tours / guides

[annikaschmid]

Feature request

Is your feature request related to a problem?

We have a in-app surveys product, that allows our customers to show a survey to their users based on specific triggers, such as properties, events, or page views.

A product tours product would work in a similar way, and enable our customers to create no-code or low code onboarding tours, announce new features, or have notification banners in-app.

Describe the solution you'd like

• Support different modalities (modal, banner, popover)
• Highlight certain areas in a users app, and place the popup next to it
• Page- and rule-based logic, e.g. have a tool tip next to this button, then when they click the button and navigate to another page, highlight another button
• Supports existing survey features, such as user targeting

Describe alternatives you've considered

• None

Additional context

• Related ticket, reuqested by user: https://github.com/PostHog/posthog/issues/4879

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Please also let us know if there are any important functionalities that are not yet described in the initial list.

[jovanzulic]

Hello, this is Joseph and Stephen. After speaking with Scott Sowers, we thought that PostHog was an awesome tool, but we ultimately selected a different analytics vendor since we wanted our all-in-one solution to include a Guides/Walkthroughs feature wherein non-engineers could inject updates into the the front end experience in real time. We have slower release cycles in our B2B scenario, so these real-time injections could help mitigate product inefficiencies much more quickly, as well as get users out of using external training materials.