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# Get the hash (if available) issue getting hash file from Dynabook A40 #228

Closed UbikSmoobik closed 2 years ago

UbikSmoobik commented 2 years ago

I have 20 Dynabook A40's, 18 of them have retrieved the hash file with no issues, 2 of them give me the below error when running

_$devDetail = (Get-CimInstance -CimSession $session -Namespace root/cimv2/mdm/dmmap -Class MDM_DevDetailExt01 -Filter "InstanceID='Ext' AND ParentID='./DevDetail'")

I get this message on the devices ;

**_Get-CimInstance : A general error occurred that is not covered by a more specific error code. At D:\Autopilot\Get-WindowsAutoPilotInfo.ps1:209 char:23

The operating system is Windows 10 Pro 21H2, any advice would be greatly appreciated.

Thank you.

Robert-Azelis commented 2 years ago

It looks on global problem for Windows 10 registration via Autopilot, after install KB5013942 - 2022-05 Cumulative Update for Windows 10 Version 21H2. At this moment, only one solution is uninstall this KB via command wusa.exe /uninstall /KB:5013942. If device is enrolled (registered in Intune) then you can update device.

For Windows 11 problem doesn't exist, even if KB 2022-05 is installed!

NOLA-StsFan commented 2 years ago

@Robert-Azelis - Removing KB5013942, Security Update for Microsoft, worked for me. Another post referenced KB5011831 but it wasn't installed. Thanks!

Robert-Azelis commented 2 years ago

It looks on global problem for Windows 10 registration via Autopilot, after install KB5013942 - 2022-05 Cumulative Update for Windows 10 Version 21H2. At this moment, only one solution is uninstall this KB via command wusa.exe /uninstall /KB:5013942. If device is enrolled (registered in Intune) then you can update device.

For Windows 11 problem doesn't exist, even if KB 2022-05 is installed!

I just tested new KB5014699 2022-06 Cumulative Update for Windows 10 Version 21H2 for x64 on fresh installed system Windows 10 21H2, NO issue so far, script is able gathering hash data device from MDM_DevDetail_Ext01 class.

Let us know if it works for you.

NOLA-StsFan commented 2 years ago

@Robert-Azelis I can confirm no issues w/running the script with KB5014699 installed. Thanks for the update.