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Issues generating call reports with "Get-SfBOCallData" #76

Closed vdmartos closed 4 years ago

vdmartos commented 4 years ago

Hi,

We're generating a call report with this script "Get-SfBOCallData" and there're some issues in the generated report that I need to review and solve.

This script generates various CSV files and we're working with the info contanied in the file named "AllAudioCalls".

The issues encountered are the following:

  1. The date and time has a 9-hour lag despite the fact that, according to Office 365 information, the data is hosted in Europe.

  2. Internal calls appears twice (repeated) in the report. External calls with the PSTN or with federated users are displayed correctly, that is, once.

  3. Some calls appears with the source (From) and destination (To) reversed. That is, the From appears as To and viceversa.

  4. Is it possible to establish a relationship of a transferred call with the original call?

  5. Is it possible to establish a relationship on calls to the same meeting (conference call)?

Regards.

alerickson commented 4 years ago

Please get in touch with the module owner directly. You can do this by going to the module page on the PowerShell Gallery and then clicking on "Contact Owners" on the side bar.