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PresConsUIUC / PSAP

Home of the Preservation Self-Assessment Program application.
https://psap.library.illinois.edu/
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Help text for assess quality of wind question (AV/videotape) #298

Closed areisemann closed 9 years ago

areisemann commented 9 years ago

My tester today could not read all of the content in the bubble. It was clearly there, but she was not able to scroll down (within the pop-up bubble) to finish it. This is the last question on the Assess Item form for this format.

adolski commented 9 years ago

Tested this with a format of Betamax in Chrome, Safari, and Firefox, and it works in each. @areisemann Is there anything unusual that you can think of about the browser you were using that causes this to happen? If not, could you show this to me next time we meet?

jamieviva commented 9 years ago

It could be that she needed to scroll down in the browser rather than in the help panel, this has happened to me before with some of the longer help content

areisemann commented 9 years ago

Jamie, you're right in that it can happen, but this time both the tester and I tried to scroll down at that point (with the mouse) without luck. I haven't really seen it come up before (or at least not since the fall and one of the fixes made back then) so perhaps it was a temporary glitch.

adolski commented 9 years ago

I was using a trackpad, so I'll try a mouse.

areisemann commented 9 years ago

I can't replicate it again. I think it must have been a momentary glitch.