When a 1st-time user logs in for the very first time after being approved, the "Welcome new user" screen pops up with the introductory video.
Since a user may login for the first time and then not have time to sit through the video - and the video WON'T appear again when they log in - I want to give users the ability to reference this video and/or other "getting started" resources VIA THEIR EMAIL.
The following is the text currently received once a user has signed up for the PSAP and once their account has been approved.
Your PSAP account has been approved!
Your account has been approved, and you can now sign in to the PSAP. Follow the link below:
http://psap.library.illinois.edu/signin
Thanks for your patience, and for your interest in the PSAP!
I'd like to add to the above email text:
"For more information on the PSAP and getting started using the PSAP please refer to our introductory video [link to the same introductory video that is shown at 1st login] and the PSAP User Manual [hyperlinked to user manual https://psap.library.illinois.edu/manual#history]. "
If not possible to link to the introductory video, then at least SOMETHING linking to the User Manual. I just want users to be able to figure out "how do I navigate this/how do I get started with this" if they happen to miss that intro video upon first sign-in.
When a 1st-time user logs in for the very first time after being approved, the "Welcome new user" screen pops up with the introductory video.
Since a user may login for the first time and then not have time to sit through the video - and the video WON'T appear again when they log in - I want to give users the ability to reference this video and/or other "getting started" resources VIA THEIR EMAIL.
The following is the text currently received once a user has signed up for the PSAP and once their account has been approved.
I'd like to add to the above email text:
"For more information on the PSAP and getting started using the PSAP please refer to our introductory video [link to the same introductory video that is shown at 1st login] and the PSAP User Manual [hyperlinked to user manual https://psap.library.illinois.edu/manual#history]. "
If not possible to link to the introductory video, then at least SOMETHING linking to the User Manual. I just want users to be able to figure out "how do I navigate this/how do I get started with this" if they happen to miss that intro video upon first sign-in.
THANKS