boonebgorges
commented
2 months ago See also #510, which raises the possibility of sending an email to oneself.
Open AramZS opened 8 years ago
boonebgorges
commented
2 months ago See also #510, which raises the possibility of sending an email to oneself.
The ticket description here indicates that this feature (presumably an Amplify action?) would be available only on incoming feed items. Thus, the workflow would be: curator A sees a feed item, thinks it would be of interest to curator B, uses the Email tool to flag it for B, B then clicks through to read/nominate.
I can see the value in this, but I wonder if perhaps it's too narrow. If we want the ability to get someone's attention over email, maybe what we really want is a "watcher" feature. This would be similar to GitHub or other ticketing systems. We'd have some mechanism - maybe a specific interface where you can select from existing WP users, or perhaps using an @-mention feature in comments - where A could add B as a watcher. Then, email notification would be built into the "watcher" tool. Users could receive an email at the moment they are added as a watcher. Then they would receive emails related to events on that item: promotion, comments.
In fact, some of our existing email notification tools could be rolled into the "watcher" feature. That is: You automatically become a watcher when you nominate an item, or promote an item, or edit an item, or comment on an item. Then you receive email notifications on new events related to that item based on your watcher status. We then rework the existing email-notification user preferences to reflect the fact that it's related to "watched" items, rather than "items I've participated in" or whatever.
Similar to the way that editorial comments work, "watcher" status would follow an item through its entire PF lifecycle. So a watcher on an incoming feed item remains a watcher when it's nominated or promoted.
This feels like it could be a helpful feature for anyone using PF as a team.