Closed annadumi closed 2 years ago
Hello @HanaRebaiQA ,
You are right about the translations, but my client says that the status of a new order was "pending" not "Awaiting COD validation". Is this the same thing or is it something new?
Thank you! Ana
Hello,
I noticed another bug, maybe it's just in my case, I have no idea, but the payment field in the order is empty even if in the dashboard I can see that the customer has chosen the cash on delivery payment.
Thank you! Ana
Hello @annadumi
When we choose the cash on delivery method, the status is correct : Awaiting Cash On delivery validation
It's updated with the new module version ps_cashondelivery v2.0.0
For, the other bug, could you please use english in your shop to help us reproducing the issue ? Waiting for your feedback.
Thank You!
Hello, Thank you for your answer and sorry for the Romanian translation. The bug is in BO, on the order page, at the section "Payment", which is empty now. In the past, here, was the payment method name.
Thank you! Ana
Hello @annadumi
The payment method is well added when i have updated the status (eg: payment accepted) from the Awaiting Cash On Delivery validation
status on PS1778
Just a question, what's the Comandâ procesatâ
english status ?
Could you please check again and feedback ?
Thank You!
Hello,
Comandâ procesatâ it's a custom status, they created this status and it means Processing in progress. I saw that Prestashop already has this status, so I will change it.
Thank you! Ana
Hello @annadumi
Alright!
So, closing this issue as it's not a Core bug. Otherwise, if you have questions about using PrestaShop or third-party modules, or if you need help with your shop, please consider one of our support plans.
Alternatively, you can also ask for help in the community forums or in the public Slack channel.
Thank You!
Prerequisites
Describe the bug and add screenshots
Hello everyone!
I have a problem with the COD module. (https://addons.prestashop.com/en/point-of-sale-pos/24637-cash-on-delivery-cod.html#overview) Before the upgrade to 2.0, the order status for cash on delivery was "Pending". After the plugin was updated to 2.0, this status changed to "Awaiting COD validation". How can I set new orders to be "Pending" again?
Besides, the translations are in BO but in Front End are not showing at all. This is a real problem for my store.
Can you help me, please?
Thanks, Anna
Expected behavior
The customer send an order, the order should have a "pending" status, and the payment method should be translated in BO.
Steps to reproduce
PrestaShop version(s) where the bug happened
1.7.7.8
PHP version(s) where the bug happened
7.3.33
If your bug is related to a module, specify its name and its version
ps_cashondelivery v2.0