PrestaShop / PrestaShop

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Product Variant Dropdown does not work #36632

Closed dalens closed 2 months ago

dalens commented 2 months ago

Prerequisites

Describe the bug and add attachments

Hello! The dropdown fields for product variants are not working correctly. when a customer try to select a desired product variant, it automatically jumps back to the preselected one as on the that page: https://gemstone.dk/herresmykker/herrearmband-stjernetegn-zodiac-laederarmband-til-maend.html . Prestashop version is 8.1.7, PHP version 8.2

Expected behavior

No response

Steps to reproduce

https://gemstone.dk/herresmykker/herrearmband-stjernetegn-zodiac-laederarmband-til-maend.html

PrestaShop version(s) where the bug happened

8.1.7

PHP version(s) where the bug happened

8.2

If your bug is related to a module, specify its name and its version

No response

Your company or customer's name goes here (if applicable).

No response

JBWModules commented 2 months ago

Might not be related, but in general Presta is not compatible with PHP 8.2. - you should downgrade your version and clear /var/cache/ afterwards

https://devdocs.prestashop-project.org/8/basics/installation/system-requirements/

dalens commented 2 months ago

I have tried with PHP 8.1 - the same problem...

florine2623 commented 2 months ago

Hello @dalens ,

I can't reproduce your issue on PS 8.1.7 and theme classic. The issue might come from your template. You can contact the developer of the template directly.

We use GitHub issues only to discuss about bugs and new features in the PrestaShop project. If you need support, you can find resources to help you on this page: Get help with PrestaShop.

Alternatively, you can also ask for help in the community forums or in the public Slack channel.

Thank you

dalens commented 2 months ago

Hello! I am using a standard Prestashop template.

dalens commented 2 months ago

Hello! I am using a standard (default) Prestashop template. The issue began when I upgraded Prestashop from version 1.7 to Prestashop 8. Please, try to select a product variant here: https://gemstone.dk/bornesmykker/bornearmband-naturlig-sten-allergivenlig-armband.html

Den tirs. 6. aug. 2024 kl. 11.12 skrev florine2623 @.***

:

Hello @dalens https://github.com/dalens ,

I can't reproduce your issue on PS 8.1.7 and theme classic. The issue might come from your template. You can contact the developer of the template directly.

We use GitHub issues only to discuss about bugs and new features in the PrestaShop project. If you need support, you can find resources to help you on this page: Get help with PrestaShop https://www.prestashop-project.org/support/.

Alternatively, you can also ask for help in the community forums https://www.prestashop.com/forums/ or in the public Slack channel https://github.com/PrestaShop/open-source/tree/master/slack.

Thank you

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