PrestaShop / PrestaShop

PrestaShop is the universal open-source software platform to build your e-commerce solution.
https://www.prestashop-project.org/
Other
8.11k stars 4.79k forks source link

[BOOM-5292] Order in bo no longer display which employee created it #9676

Open prestonBot opened 6 years ago

prestonBot commented 6 years ago

This issue has been migrated from the Forge. Read the original ticket here.

Describe the bug

Before in 1.6 version, in the message section we had the employee who created the order. It's not the case anymore in 1.7 version

If there is a problem with the order or payment you do not know who created the order, if you have a telephone pool to take orders you can not distribute the sales commissions according to the employees who created the telephone orders.

Proposed solution

image

Expected behavior

BO>Order should display which employee has created the Order in the Message block

PS 1.6.1.20 image

Steps to reproduce

  1. BO>SELL>Orders>Orders
  2. Create an Order
  3. Back to Order List
  4. View the latest created order
  5. Scroll donw to the Message block
  6. See error > No info about the employee who created the order displayed in the message block

image

Additional infos

colinegin commented 4 years ago

@TristanLDD @MatShir can you confirm this has not been added to the new order page ?

TristanLDD commented 4 years ago

@colinegin Yes it's confirmed, this was not included in the 1.7.7.

marsaldev commented 2 years ago

@MatShir Basically it should be "re-implemented"? It is still valid this issue?

hibatallahAouadni commented 2 years ago

Ping @PrestaShop/ux-team I proposed a new design :sweat_smile: hope you like it :crossed_fingers: Waiting for your feedback!

Proposed solution image

atomiix commented 2 years ago

@TristanLDD friendly reminder :)

Prestaworks commented 2 years ago

@TristanLDD friendly reminder :)

time to "ping" again :)

TristanLDD commented 2 years ago

Hi @hibatallahAouadni, I find your design very coherent with the rest of the interface, I have no problem with using it! I just see two little adjustments to do:

Capture d’écran 2022-09-15 à 18 18 26

Thank you :)

Prestaworks commented 2 years ago

Should I try to fix this new design in the PR? or will someone with a bit more frontend expertise do that? :)

hibatallahAouadni commented 2 years ago

or will someone with a bit more frontend expertise do that? :)

@NeOMakinG wdyt?

NeOMakinG commented 2 years ago

Should I try to fix this new design in the PR? or will someone with a bit more frontend expertise do that? :)

If you give me the right to push on your fork, I'll do it in the PR directly

Prestaworks commented 2 years ago

Should I try to fix this new design in the PR? or will someone with a bit more frontend expertise do that? :)

If you give me the right to push on your fork, I'll do it in the PR directly

I added you as a collaborator to the fork.

NeOMakinG commented 2 years ago

I pushed, here is how it looks:

image
Prestaworks commented 1 year ago

Is this going to be merged? (https://github.com/PrestaShop/PrestaShop/pull/28692)

Hlavtox commented 4 months ago

There is a bit more to this.

If you make order in backoffice, it saves both the note and the information about the employee into ps_message. ps_message

It also creates a new customer thread, but only adds the order note to it. Not the information about the employee ps_customer_thread ps_customer_message - kopie

And if you add a new private message to it in backoffice. Snímek obrazovky 2024-05-31 174424

It adds it only to the ps_customer_message. ps_customer_message

Result

Ping @PrestaShop/tech-council

Related: