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PrestaShopCorp / ogone

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Warning on successful successful transaction #5

Open kovacs-tamas opened 9 years ago

kovacs-tamas commented 9 years ago

The cart displays a warning when you return from the payment provider, but the transaction is successful. When you reload the page, you will get the proper output.

The error message: Wir haben ein Problem bei Ihrer Bestellung festgestellt. Wenn Sie denken, dies sei ein Fehler, können Sie an unseren Kunden-Support. "We noticed a Problem with your order. If you think this is a mistake contact our customer support."

I guess, it happens when the system tries to validate an order twice. The warning displayed in the hookOrderConfirmation.tpl from the hookOrderConfirmation function.

We can see the following warning in the presta log: Frontcontroller::init - Cart cannot be loaded or an order has already been placed using this cart

Prestashop 1.6.1.0 Ingenico Payment Services (Ogone) v2.13

javisnow commented 8 years ago

Hi kovacks-tamas, I have the same error since I upgraded to prestashop 1.6.1.1

The presta log shows: Frontcontroller::init - Cart cannot be loaded or an order has already been placed using this cart

thanks for the information, now I will go to analyze the file hookOrderConfirmation.tpl :-)

catzarov commented 8 years ago

Hello to all, I use 1.6.1.2 there has the same problem! Please, if anyone else knows how-let me tell everyone. Thanks

metacreo commented 8 years ago

Confirmation. The same in log. PS 1.6.1.2 on Payment by Bank wire module.

ccw0103 commented 8 years ago

same here, how to solve???